Job Description

Available Shifts

• VIP Lane Host / Hostess \xe2\x80\x93 Night Shift (6:00 pm \xe2\x80\x93 Closing)

Job Summary

The VIP Lane Host / Hostess position plays an important role in overall operation of guests at Aiea Bowl. The VIP Lane Host / Hostess interacts directly with customers within the VIP lanes by serving food and beverage, and assisting with lane operation. The VIP Lane Host / Hostess is also responsible for guest satisfaction through excellent customer service.

Job Responsibilities

The VIP Lane Host / Hostess position must be able to do the following key responsibilities

• Must be pleasant, courteous, professional, and respectful of guests.
• Able to work most or all of the shift standing up.
• Ability to be flexible in regards to scheduling and work duties.
• Able to communicate verbiage clearly, and explain company policies.
• Demonstrates personal ownership and quickly corrects customer conflicts and disputes.
• Is able to comply and is familiar with the Health Standards set forth by the Public Health Department of the State of Hawaii.
• Able to lift 35 lbs.
• Clean / assist in cleaning lanes after VIP lane reservations.
• Ensures a safe work environment for everyone by promptly cleaning up all spills.
• Is able to adhere to the Dress Code that is set forth by G & G Entertainment, LLC and arrives to their shift on time and in complete uniform.

Personal Skills

The VIP Lane Host / Hostess must exhibit these types of personal qualities and skills

• Able to multitask, prioritize, and stay calm under stressful/unusual circumstances.
• Is able to communicate effectively to all levels of employees and is able to take direct orders from the managers.
• Able to work well with fellow Team members in a diverse environment as a team member.
• Excellent Hand and Eye co-ordination.
• A keen sense of taste and smell.
• Good memory for details.
• Exhibits leadership skill and takes initiative in job advancement.
• Maintains consistent attendance and punctuality.

Requirements

• Some customer service experience preferred.

Job Types

• Part-time

Pay

• From $12.00 per hour

Benefits

• Employee discount
• Flexible schedule

Shift

• 8 hour shift
• Night shift

Weekly Day Range

• Weekend availability
• Weekends only

Education / Experience

• Restaurant Experience: 1 year (Preferred)
• Customer service: 1 year (Preferred but not necessary. We\xe2\x80\x99ll teach you all you need to know!)