Job Description

Position Summary



Position Title
Veteran\'s Center Student Office Specialist


Department
Veterans Center


Work Schedule



Position Summary

• Act as the first student point of contact for the Center for Veteran & Military Services (CVMS).

• Serve as an aide to the School Certifying Official (SCO) to certify student VA benefits and track student academic progress.

• Serve as a Lead Peer Mentor in support of the VITAL (Veterans Integration to Academic Leadership) program. Conduct outreach, initial / follow-up consultation (status) sessions, training, and other activities for the VITAL program. Maintain confidential documentation.

• Assist in Center operations through tracking and maintaining office supplies, providing general student support, and helping to maintain a clean and professional office atmosphere.

Required Qualifications

• Student must have served or be currently be serving honorably in the Armed Forces

or

• Student must be military-connected (ROTC or dependent)

• Veteran-status preferred
• Must pass a background check

Preferred Qualifications

• Experience providing outstanding customer/student/client support
• Exhibit strong interpersonal and communication skills
• Familiar with Microsoft suite of office products
• Experience in managing confidential information

Career Readiness Competencies student will develop through this position.
Career & Self-Development, Professional


Primary Responsibilities



Responsibility
School Certifying Official Aide


Description

• Assist the School Certifying official in certifying student courses and programs,.
• Track student progress
• Aid in identifying student resource needs

Responsibility
Communication


Description

• Communicate and coordinate with other offices and personnel on campus to ensure proper arrangements for scheduled activities and events.
• Conduct Veterans Affairs VITAL (Veterans Integration to Academic Leadership) outreach to new and currently attending student veterans
• Conduct initial VITAL intake interviews and assist in enrollment in VA health care and Veterans Upward Bound Tutoring.

Responsibility
Record Keeping / Clerical Duties


Description

• Maintain accurate reporting for all VITAL actions and events
• Perform clerical duties such as receive and distribute mail, maintain files, make copies, develop schedules and calendars, maintain office inventory list, and order office supplies and materials

Responsibility
Customer Service


Description

• Respond courteously and promptly to inquiries and provide excellent front desk customer service.
• Assist guests, staff, faculty and student veterans with information and direction.

Organizational Responsibilities



Responsibility
Diversity and Inclusion


Description
Promote an Inclusive Westminster through demonstration of the commitments include in the Westminster College Diversity Statement. Participate in developmental activities to increase understanding and awareness of issues related diversity, equity and Inclusion both individually and as related to my filed of work, profession or discipline.


Additional Responsibilities



Additional Responsibilities
Other duties as assigned.


Additional Requirements



Qualifications

Posting Detail Information



Posting Number



Desired Start Date
05/01/2023


Position End Date (if applicable)



Special Instructions to Applicants
For additional information or questions, please contact Mario Reeve, Sr. Associate Director, Center for Veteran & Military Services at mreeve@westminstercollege.edu.