Job Description

Site: The General Hospital Corporation



Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.





The Opportunity- Unit Coordinator Surgery Unit Ellison 7




Ellison 7 is a fast-paced 36-bed adult inpatient trauma/surgical unit


This unit is an exciting environment where the interventions are cutting-edge. Patients come from all over the globe for the specialty care our nursing and physician staff provide. Patients on this unit have sustained a multi-trauma event and/or have had surgery. Our surgical patients are recovering from all types of surgeries (mainly abdominal and cancer surgeries).




Prefer applicants with health care related work experience


Please review the shift to ensure it aligns with your schedule




Schedule


40 hours a week Day/Evening rotating (5) 8-hour shifts OR (2) 12 hour and (2) 8-hour shifts
-7:00 am - 7:00 pm and 11:00 am - 11:00 pm


OR


7:00 am-3:00 pm and 3:00 pm-11:00 pm

Job Summary

Essential Functions (Key Roles & Responsibilities)


Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.


Performs clerical and other duties to assist in the general administration of the floor or unit. Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. Schedules consultations, tests, procedures, and patient transport to other departments. Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit. Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department Performs other duties as assigned Complies with all policies and standards

Qualifications

Education


High School Diploma or Equivalent required or


Associate's degree Related Field of Study preferred





Can this role accept experience in lieu of a degree?


No




Licenses and Credentials


Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred




Experience


Administrative support experience 2-3 years required




Knowledge, Skills and Abilities


Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

267 Charles Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$18.22 - $26.06/Hourly

Grade

3



At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

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At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.