Job Description

Full Time Medical Office Manager/Program Manager for Outpatient Facility
** Sign on bonus offered for eligible applicants and offered for a limited time.** **Details to be discussed during the interview process.** New Way Recovery is looking for an accountable, process oriented and efficient leader of operations for our clinics. A great Treatment Center Director/Program Manager leads a diverse team of physicians, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic. Responsibilities:

• Responsible for the operation & performance of the clinic
• Manages clinic operations to budgeted/planned results
• Participates in the interviewing, hiring, training of clinic staff
• Evaluates, manages, counsels and terminates subordinate personnel
• Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
• Works closely with staff via regular supervision to ensure the completion of performance goals
• Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
• Identifies cost-saving opportunities, operational efficiencies, etc. and implements
• Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
• Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
• Becomes familiar with OBOT federal & state laws, regulations, etc. and the application of such
• Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
• Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
• Maintains patient, employee and company confidentiality
• Responsible for establishing and maintaining a positive culture
• Identifies internal barriers for patient success and initiates changes
• Responsible for creating and maintaining referral opportunities to expand access to treatment
• Participates in community relations, education and development activities to drive and maintain census
• Identifies and implements tactical steps to increase and retain census
• Works with clinic team to insure operations are prepared to handle increased census
• Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
• Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics \xe2\x80\x93 identifies cultural community leaders and networks
• Participation in the overall Company Performance Improvement Process
• Familiar with standards required by Board of Health, OSHA, etc. and the application of such
• Assists as requested with marketing programs & literature development
• Other duties as assigned

Qualifications:

• Multiple years of experience as an administrator of a clinical program
• Bachelor\'s degree in business administration or related from an accredited college or university
• Understanding of clinic operations, with significant amount of time working in the field of substance abuse
• Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
• Strategic thinker to be able to recommend alternative solutions, execute and monitor
• Self-starter, able to work autonomously and generate ideas and benefits for the Company
• Customer service focused, eager and energetic
• Excellent interpersonal and communication skills
• Satisfactory drug screen and criminal background check.

Benefits:

• Competitive salary
• Comprehensive benefits package, including medical, dental, vision and 401(K)
• Generous paid time off
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

COVID-19 considerations: Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
Here is what you can expect from us: New Way Recovery a progressive substance abuse treatment organization is committed to the highest quality of patient care. Our ultimate goal is to address the physical, emotional, and mental aspects of treatment, to help each of our patients achieve long-term recovery and an improved quality of life. New Way Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran\xe2\x80\x99s status or any other classification protected by State/Federal laws.