Job Description

Job Posting
Transport Service Driver
Medivan
Part time
FLSA Status: Non-Exempt Under the general direction of the EMS Director, the Transport Service Driver will be responsible for providing community members in the TCMH service area with non-emergent transportation services to and from their personal residences or healthcare facilities to TCMH or a TCMH affiliate or other healthcare-related service providers for treatment or diagnostic procedures. He/she is responsible for the safe operation of the vehicle, scheduling of trips, maintaining appearance of the vehicle, accountable for the moneybox, providing quality customer service, and complying with MEDIVAN general policies. The Transport Driver will notify the EMS Director of problems or issues related to the transporting of riders and/or vehicle failure Safety: Responsible for obeying all Federal, State, and local traffic laws. Operate van in a conscientious manner with regards to occupant safety. Maintain required licensure to operate vehicle. Trip Scheduling: Coordinates and communicates route pick-ups and drop-offs with riders and health care facilities; will do so in an organized and efficient manner. Exhibits flexibility in the work schedule as needed to best serve the customers. Maintenance: Keeps transportation vans neat, cleaned, and maintained at all times. Conducts a daily pre-trip inspection of the van for road-worthiness and reports any maintenance issues to the EMS Director. Maintains all transportation logs and maintenance records on the vehicles as directed. Money: Accountable for all cash and payments received from riders as well as any expenses incurred. Will provide weekly drivers log sheet and any other supporting documentation as required to reconcile books. Customer Service: Enhance passengers\xe2\x80\x99 experience by providing a high level of quality customer service from curb-to-curb or door-to-door. Greet and communicates with passengers in a polite, kind, and courteous manner. Compliance: Will follow the guidelines stated in the MEDIVAN General Policies handbook when applicable. Education: High school diploma or equivalent. Experience / Skills: At least one year experience in a service related field, preferably healthcare. Public and health care transportation experience preferred. Knowledge of local streets and highways. Licensure, Registration, Certification: CPR certification and current Missouri Class E licensure. Mental / Physical Requirements: (may be met with or without reasonable accommodations): Physically handle sitting for long periods of time while driving. Assist passengers who are being transported, in and out of vans and into health care facilities as appropriate; Must remain mentally alert during extensive periods of driving time. Standing, walking, sitting, lifting, turning carrying, pushing, pulling, stooping, crouching, twisting, and reaching are required. Must be able to lift 20 lbs. from floor and from overhead, 40 lbs. from waist height and be able to handle, move or transfer articles of 100 lbs. regularly and over 100 lbs. periodically; in concert with other employees/person(s) and/or lifting device; exercise good body mechanics in execution of essential duties, including appropriate back and neck posture. Working Conditions: Will be placed in a controlled environment inside the cabin while operating the vans. Subject to noise and some mental fatigue during the actual driving process. There will be some exposure to various outdoor working conditions during the loading/unloading of the passengers and while conducting van maintenance tasks.
Age-Specific Competencies: Persons generally grow and develop in stages that are related to their age. Age specific competence means that the employee is aware of physical, psychosocial and/or learning needs of patients of different ages. Employees consider these needs when planning and providing care for the patient or when interacting with the patient or family.
Human development can be divided into eight stages. In each stage the individual has a primary task to accomplish or master. Each task is important throughout the life span but is most critical at a particular stage.

• Infant (0-1 year): The infant must learn to trust that his/her needs will be met.
• Toddler (1-3 years): The toddler must learn to develop a sense of himself as an independent person and gain self-confidence and self-control.
• Pre-school child (3-6 years): The pre-school child must develop a sense if initiating (being able to explore the world and start projects).
• School age child (6-12 years): The school age child must develop a sense to his/her own self-worth through accomplishments and interaction with others.
• Adolescent (13-20 years): the adolescent must develop his/her own identity.
• Young adult (21-43 years): The young adult must develop close relationships.
• Middle adult (44-65 years): The middle adult must develop a sense of community and assume responsibility for others.
• Older adult (65 years and older): The older adult must come to understand the meaning of his/her life in terms of what has been accomplished.

Texas County Memorial Hospital is a tobacco-free smoke-free facility.