Job Description

The Training & Development Coordinator is a valued position at Encore, and one that we are very excited to welcome on to our team! We are looking for someone with 1-2 years of professional events/marketing experience that is ready to showcase their talent in an impactful way. As our Training Development Coordinator, you will have the opportunity to work within our Talent, Culture and People team focused on all things training, marketing and events from strategy, to design, development and deployment; then you\'ll wrap things up with post-production analysis. That means you will need to bring some creative, some technical, and some analytical skills to the table. The ideal candidate for this position is someone who is able to multi-task and prioritize exceptionally as you will be working on multiple projects simultaneously. You will be expected to learn and understand the nature of our business inside and out, but once you understand "the why" of Encore, the potential for things you\'ll be able to work on is unlimited. As it stands, we have a lot of things in the works, but need the help to execute. This is an opportunity to have a ton of impact in a growing company, and to bring your own ideas to the table in an environment that truly thrives on innovation and embracing change. Here\'s some of what you can expect:

• Field 25+ weekly inbound sales requests coming from all website and paid marketing and parse out to correct business development executives, and act as primary point of contact for 50+ weekly customer (existing and prospect) web requests.
• Train all incoming employees on Encore\'s use of HubSpot CRM (service, sales, marketing), and act as an ongoing internal point of contact for all issues, troubleshooting, and retraining for 100+ HubSpot users.
• Assist in the preparation, execution, and post-production follow through of company-wide meeting and event decks, as well as any hands-on preparation required for both field and executive meetings (booking venues, food and beverage coordination, supplemental materials) that occur in a monthly cadence.
• Work with third party visual media company to plan and produce monthly video shoots for both internal and external use.
• Be a key part to the execution of implementing a new HRIS and Talent software for our organization

Requirements The requirements for this position are more about your personality traits. The person who is going to love and excel in this role will be the type of person who:

• Likes to try new things and manage multiple priorities at once
• Is driven to get things done and maybe a little bit competitive
• In a team setting, is enthusiastic and engaging, and can get results by motivating others
• Is persuasive, but influences others by appealing to what is important to them vs. imposing their own ideas
• The ability to understand, quickly react and motivate others to adapt in a changing environment
• Has a creative flair! Be prepared to share with us your Facebook, Instagram, Tik-Tok or other social media platform of choice

And while not required, it would be nice to have:

• 4-year college degree
• Experience with the Adobe Creative Suite
• Basic understanding of how to calculate key business metrics and what they mean
• Better than average proficiency with technology

Benefits As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples\' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect:

• Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
• Purpose and results driven work environment (work smarter not harder)
• We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren\'t afraid to ask), you\'ll be all set!
• Speaking of attire, we offer all employees Encore gear when they join the team
• Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed
• Access to leading edge web-based productivity tools
• Participation in Fidelity 401(K) that includes employer match
• Medical, Dental, and Vision benefits through Blue Cross
• Company-paid life insurance policy of $50,000

Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status