Job Description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You\'ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

The Documentation and Training specialist will partner with another Specialist to lead and support learning events, conduct research, produce resources and guidance, and facilitate ongoing knowledge base development and engagement.

Your role in our mission

• Provider Update creation and distribution
• Trains operations, call center, Rhode Island Executive Office of Health and Humans Services (EOHHS), providers, and other state-defined end-user stakeholders on program policy, benefits, services, and the RI Medicaid and tools.
• Develops and coordinate a training schedule
• Hosts training events virtually or in person and assumes responsibility for the training environment and equipment
• Coordinates the updating of all training materials (user manuals, desk level procedure, eLearning, PowerPoints, etc.)
• Coordinates with internal departments to identify areas of training needs

What we\'re looking for

• Self-motivated with excellent time management and organizational skills, ability to work independently as well as part of a team
• Ability to effectively prioritize and handle multiple tasks and work under aggressive time constraints
• Ability to apply previously learned knowledge or skills to future situations/issues.
• Teaching and facilitation skills. Ability to determine training objectives.
• Good presentation skills to present to management and customers.

What you should expect in this role

• Healthcare or Medicaid experience is helpful.
• Demonstrates strong oral and written communication skills.
• Work from Home; reliable high-speed internet connectivity is required.
• Dedicated workspace necessary
• Hybrid - in office during training and then 25% of time

#LI-HYBRID #LI-JW1

The pay range for this position is $54,300.00 - $77,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You\'ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You\'ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our and visit our for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Gainwell Technologies