Toyota Hourly Technician
West Simsbury, CT, US, United States
Job Description
Role Purpose
Repair vehicles in a safe, efficient, ethical manner with customer satisfaction as first priority.
Leadership
This position does not lead others.
Core Accountabilities
Maintain ASE and/or manufacturer-required certifications; stay up to date with all manufacturer technical data as well as service bulletins. Ensure compliance with all safety and OSHA regulations that pertain to your job. Read and understand customer complaints; diagnose and advise findings; complete all authorized repairs in accordance with manufacturer and company policy; return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs. Properly document all repairs using both internet based tools and physical Repair Order documentation as instructed per department requirements. Meet all production based metrics as prescribed by Management.
Competencies and Qualifications
High School Diploma 1-2 years' experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers. * Must be able to lift 50 pounds
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Job Detail
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Job IdJD5937574
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:USD
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Employment StatusPermanent
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Job LocationWest Simsbury, CT, US, United States
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EducationNot mentioned