Job Description

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This is a non-merit position. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

The Iowa Department of Health and Human Services, Division of Community Access and Eligibility is seeking applicants for a Temporary Contract Manager (Program Planner 2) position for the Iowa Bureau of Refugee Services (BRS).


The Iowa Bureau of Refugee Services (BRS) is a federally funded office charged with supporting the resettlement of refugees in Iowa. BRS works with a network of resettlement agencies (RA) across Iowa who do the bulk of the direct resettlement work with refugees while BRS has statewide staff dedicated to strategies in health, wellness, housing, employment, capacity building and community engagement of refugees to propel them toward a successful life in Iowa. This position is responsible for assisting BRS Contract and Data Coordinator in the daily operations of assigned contracts, being the direct point of contracts in regards of payment, reporting, procedures, eligibility or any assistance the contractor required. The Contract Manager assists in reviewing claims and expenditures in compliance with the contracts scope of work.

May work up to 780 hours per state fiscal year.

Responsibilities:

The Refugee Services Contract Manager will:

Provide contract management of assigned contracts in support of the administration of BRS programs and priorities. Assure the assigned contracts with the Iowa Department of Health and Human Services are compliant in all aspects to consistently provide reliable services to Iowans. Review and approve contractor operational procedures, implementation plans, communications, and other required documentation to ensure contractual compliance. Conduct and facilitate formal contractor oversight/operations meetings and develop communication and tracking tools. Determine contractor compliance with contractual requirements to assure contract deliverables and performance measures are being met in alignment with the division's strategic plan. When failure to comply, initiate corrective action plans or termination in collaboration with the Division Director or designee. Provide reports and recommendations to the Contract and Data Coordinator that detail services to be accomplished through contracts, route the contracts to all necessary individuals to review for accuracy, send the contracts to contractors with information and documentation necessary to report expenses.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).


Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Minimum Qualification Requirements

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Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Six years of full-time work experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility)

2) All of the following (a and b): a. A total of four years of education and full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and b. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in any field equals one year of full-time experience.

3) Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Program Planner 1.