Telephone Triage Specialist

Fishers, IN, US, United States

Job Description

Handling initial customer contact over the phone. Uses computer-based pharmacy software to compile, fax, and electronically triage patient/customer information, input data into computer system, build patient files in the computer and sets up insurance to be billed by understanding some medical terminology. Receive, qualify and process all orders in a timely, efficient, accurate and courteous manner. This role will often be involved in responding to customer inquiries.



Schedule: Hours worked will be between 7am-7pm 8-hour shifts



We believe that offering a robust line of benefits supports our employee's desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.


Competitive Wages

Health -

HDHP and PPO Plans

Telemedicine (Teledoc) -

$0 for Virtual Medical Visit, $20 for Virtual Dermatology Visit, and $35 for Virtual Mental Health Visit

Dental

Vision

Infertility Treatment -

Combined family maximum of $10,000 per lifetime

Health Savings Account w/ Company Contribution -

$500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)

Aflac Supplemental Plans -

Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)

Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) -

Accrues from Day 1 of employment

6 Paid Holidays

1 Floating Holiday -

after 90 days of employment

401k with Company Match -

WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year

Employer Provided Life Insurance -

$10,000 Benefit

Christmas Club

Daviess County YMCA - 10% Employee Discount

Holiday World Fun Club Discount

Employee Referral Bonus Program -

$1,000 after 90 days of employment

Annual Wellness Screening and Incentive

Annual Fitness Reimbursement Program -

Up to $100 annually

Employee Discount -

30% Discount on Over the Counter Products




Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.





If you share these beliefs, don't wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.

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Education




PreferredHigh School or better in General High School Diploma

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Job Detail

  • Job Id
    JD5967063
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Fishers, IN, US, United States
  • Education
    Not mentioned