Job Description

Summary:
ANG is seeking a Telecommunications Engineer- Level IV to support the Defense Health Agency Information Technology Department at Walter Reed National Military Medical Center. This position is onsite at Bethesda, MD.
Essential Functions

• Oversees and participates in the design, testing, upgrade and integration of new or existing telecommunication networks, systems and equipment in accordance to the organization's business requirements.
• Documents all aspects of the engineering process as it relates to build and configuration, testing, and deployment of telecommunication networks, systems and equipment.
• Coordinates changes such as implementation of new telecommunication networks, systems and equipment, upgrades, or version increments to existing telecommunication networks, systems and equipment with stakeholders.
• Plans, coordinates, and implements security measures to safeguard telecommunication networks, systems and equipment. Performs telecommunications modeling, analysis, and planning. Coordinates with architecture and evaluate new and emerging telecommunication technologies and make recommendations for selection of these products.
• Troubleshoot complex issues and if needed, coordinates vendor engagements to assist in troubleshooting efforts.
• Provides day-to-day operational or administrative duties for deployed infrastructure platforms in lab or production environments.
• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments.
• Functions as a technical expert across multiple project assignments. Level IV performs more independent thinking, complex tasks with little to no supervision compared to a Level III, and may supervise others.
• Follow management system policies, procedures, and work instructions as part of daily job duties.
• Protect company and customer information by adhering to security and quality requirements.
• Promptly report incidents, nonconformities, or risks to the appropriate authority.

• Maintain inventory of all installed infrastructure cable based on BICSI TIA/EIA 1179.
• Support for telecommunications infrastructure including phone, fax service, Wide Area Network (WAN) circuits, 800-number and Direct Inward Dialing (DID) assignments and "plain old telephone service" (POTS) lines; analyzes telecommunications and network characteristics (e.g., traffic, connect time, transmission, speed, packet sizes, and throughput), troubleshoots problems, and recommends procurement, removals, and modifications to Telecommunications and Internet Protocol (IP) network and system components on Cisco based network.
• Backup to the Telecommunications/Network Administrator, including PBX system and all telecommunication equipment, upgrading, troubleshooting, monitoring, and building of networked services; and provides strategic direction and support for the implementation and maintenance of the facility IP FAX service.
• Provides support for core Data and Voice (Local Area Network (LAN)/Wide Area Network (WAN)) devices including Routers, LAN Switches and Firewalls; and uses routing knowledge of network/internet protocols/services such as Frame-Relay, Multiprotocol Label Switching (MPLS), Digital Signal Level 3 (DS3), T- carrier 1 (digital transmission line (T1), Domain Name System (DNS), Internet Protocol Security (IPSec), Boarder Gateway Protocol (BGP) and Network Address Translation (NAT); and provides support for Voice PBX platforms, traditional digital Avaya phones, Avaya/Cisco VOIP systems, and Trunking.
• Provides complex technical services and support to a diverse customer base, directly affecting operations of a large and complex multi-mission military medical treatment facility.
• Support the project/construction and cable reroutes, fiber splicing
• Direct support for PMO and CTO
• Documentation skills to catalog all actions taken with cable infrastructure.

Supervisory Responsibility
None required for this position
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to remain in a stationary position 75% of the time.
• Occasionally moves about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
• Frequently moves standard office equipment up to 25 pounds.
• Must be able to work indoor conditions 90% of the time.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need.
Travel
Travel is primarily local during the business day, although some out of the area travel and overnight may be expected
Experience

• Eight (8) years of progressive experience demonstrating the required proficiency.
• Ability to work with other senior technical and user staff to complete projects.
• Expert knowledge of Structured Cabling, understanding of BICSI TIA/EIA 568 and specifically TIA 1179 standards.
• Ability to read engineering diagrams for buildings and cable plant.
• Extensive knowledge of Telecommunication voice solutions providers such as Avaya, CISCO, Verizon, Lumen, Polycom etc.
• Knowledge of, and skill in applying systems design tools, methods, and techniques, including automated systems analysis and design tools; systems design standards, policies, and authorized approaches; and systems design precedents or alternative approaches.
• Knowledge of structured analysis principles and methods; and business processes and operations of customer organizations sufficient to develop requirements and specifications for systems that meet business requirements; advise on the merits of proposed systems development projects; and apply a structured systems analysis approach to the design and development of new or enhanced applications.
• Knowledge of, and skill in applying the organization's policy and planning formulation process; capital investment planning principles and methods; the organization s enterprise IT goals and objectives; and IT metrics methods and concepts sufficient to draft IT policies and plans; participate in the IT capital planning process; and develop and monitor metrics used in evaluating the accomplishment of IT goals and objectives.
• Knowledge of, and skill in applying IT security principles, methods, and tools; and knowledge of the IT security environment sufficient to participate in defining IT security requirements; and implement and support IT security applications.
• Knowledge of, and skill in applying Information Technology (IT) concepts, principles, methods, and practices.
• Knowledge of the mission and programs of customer organizations; the organization s IT infrastructure; performance management/measurement methods, tools, and techniques.
• Knowledge of systems testing and evaluation principles, methods, and tools; IT security principles and methods; requirement analysis principles and methods.
• Knowledge of Commercial off the Shelf (COTS) products and components; Internet technologies to analyze the Internet potential of systems, networks, and data; new and emerging information technologies and/or industry trends.
• Knowledge of acquisition management policies and procedures; cost-benefit analysis principles and methods; analytical methods and practices; and project management principles and methods.
• Ability to communicate orally and in writing.
• Knowledge of cabling standards. Ability to read engineering diagrams for buildings and cable plant.
• Installation, modification, repair, and removal of copper and optical fiber cables.
• Knowledge to perform end-to-end cable test to verify proper functionality.

Education
Bachelor's degree and/or equivalency.
Additional Eligibility Qualifications
IAT II and CE
Security Clearance
Public Trust
IT Security Designation: ADP/IT-II
Investigation Required: Tier 3 (T3)
Drugfree Workplace
All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.
AAP/EEO Statement
All Native Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
We value the skills and experience Veterans bring to the workplace and strongly encourage Veterans to apply.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills Required