Job Description

Win 11 support
Hardware/software install, troubleshooting and deployments
Ticket Management
Customer Service

Essential Job Functions:

Provide technical support in infrastructure services, responding to issues and assisting in tasks. Contribute to the implementation of infrastructure projects and assignments. Monitor and troubleshoot infrastructure systems, ensuring reliability and performance. Work with the team to enhance infrastructure effectiveness and address technical challenges. Support the development of infrastructure documentation, including incident logs and configuration records. Apply technical knowledge to address infrastructure-related challenges. Follow established best practices and standards in infrastructure service delivery. Utilize technical skills to address infrastructure issues and incidents.
Basic Qualifications:

Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 3+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role Proven experience in infrastructure technology analysis Proficiencies in data analysis and technical knowledge A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:

Onsite in Boise ID, USA - 5 days per week (40 hours) Windows 11, software install/troubleshooting, PC hardware break/fix. Service Now ticketing system
Job Type: Contract

Pay: $22.71 - $27.35 per hour

Work Location: In person