Switchboard Operator
Albany, NY, United States
Job Description
Staff Today Inc. Is currently seeking a Switchboard Operator to work at a facility in Albany , New York. These are registry positions with our company Staff Today Inc.
Pay Rate: $18.50 / hour
Shift details:
- M-F 8: 30a.M.-4: 30p.M.
1. Respond to customer service inquiries by telephone, through written correspondence, by email and in person.
2. Extract information from DOS records to assist customers. Direct customers to appropriate online databases, forms, applications and instructions which outline request requirements. Explain statutory requirements and defend agency policies and procedures. Provide customers with navigational assistance with online applications.
3. Review applications for compliance with laws, policies and procedures. Process application and form fees and reconcile daily cash reports.
4. Prepare written or email correspondence to applicants identifying application errors or deficiencies. Electronically preserve each record in accordance with DOS guidelines.
5. Create computerized license, registration and filing records in accordance with DOS guidelines.
6. Answer approximately 60 call center calls a day.
7. Other duties as assigned.
If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call Staff Today Inc. At (800) 928-5561 and ask to speak with Taylor (Monday-Friday 8: 30 AM-5: 00 PM PST).
#Ziprecruit
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD4299400
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAlbany, NY, United States
-
EducationNot mentioned