Job Description

Supports Coordinator - Intellectual Developmental Disabilities Service Line

Start your career, shift your path, or grow your impact with SAM

Who We Are

At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-
quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Supports Coordinator - Case Manager Role

As a Supports Coordinator within our Intellectual and Developmental Disabilities (IDD) service line, you'll play a vital role in supporting individuals with IDD, including those with Autism, in living self-directed, fulfilling lives. You'll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter.

Starting Rate:

$23.651/hour, per the current union agreement

Supports Coordinator - Case Manager Core Responsibilities

Assess individual strengths, needs, and life goals Develop person-centered plans in collaboration with the individual and their circle of support Coordinate services that align with individuals' goals and ensure timely access to supports Monitor service delivery and adjust supports to remain responsive and effective Document all activities and communications according to regulatory and agency standards Support families with tools and guidance to promote informed decision-making Engage in ongoing professional development and training

What You Bring

Bachelor's degree with at least 12 credits in social sciences (e.g., social work, psychology, sociology, criminal justice); OR A minimum of 12 credits in social sciences plus2 years of related experience in human services Ability to work independently and manage a dynamic caseload Strong interpersonal, organizational, and communication skills A valid driver's license and reliable transportation

Who Thrives in This Role

We've found that people who are:
Empathetic and adaptable Collaborative and communicative Self-motivated and reliable
Team players with a deep sense of accountability
...tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you.

Employee Benefits:

This position is represented by a union and follows the terms of the collective bargaining agreement, which includes:
Generous paid time off and sick leave Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards Scheduled annual increases and longevity bonuses Healthcare and insurance options with employee contributions
In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule

This position is based in

Berks

County, PA. Work is primarily community-based with remote flexibility.
Office hours are Monday through Friday, 8:00 AM to 5:00 PM.
We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.