Supply Chain Customer Engagement Representative

Arlington, TX 76011, United States

Job Description


Overview

*This role is Location Free, Preferred Locations are Carlisle PA, Grand Prairie TX, Arlington TX, Lithia Springs GA, Purchase NY.*

The purpose of this role is to ensure the effective dispatch of PGCS finished goods from US distribution centers to its COBO and FOBO customers, on time and in full within planned cost targets. In addition, this role ensures superior customer service and PGCS standards are met by evaluating customer orders and complaints across our bottler network and leading the implementation of customer collaboration initiatives.Number of Customers, Kits, Components, Innovations, Distribution Centers, Manufacturing Locations:

115 US and Canadian Bottlers

350 kits = 2,800 components

100+ Innovation Initiatives

4 Distribution Centers

3 Manufacturing locations

Key Performance Indicators:

On Time Delivery \xe2\x80\x93 99.3% Pack Availability \xe2\x80\x93 99.0% Responsibilities


  • Ensure customer service to 13 locations in Canada (PepsiCo Bottlers, Co-Pack and FOBO facilities), facilitating 100% Product availability and 100% On-time delivery.

  • Ensure order accuracy and update all order delivery changes, proactively communicate to customer base any modifications or product availability

  • Administration of the Pepsi concentrate bottler order management system (SAP).

  • Analyze inventory to ensure 100% fill rate of customer orders based on Availability to Promise (ATP)

  • Batch Allocation of SSL components to mitigate concentrate risk \xe2\x80\x93 push sales

  • Backorder / KPI Reporting

  • Maintain tracking records on inbound replenishment to Distribution Centers

  • Manage all concentrate replacements through the guidelines set forth in the Concentrate Replacement Policy

  • Manage all concentrate R&D samples

  • Manage LTO reporting weekly updates to management and Brand Teams

  • Inclusion/Exclusion & Pricing for all innovation and Limited-Time- Offerings

  • Backfill in times of staffing shortages due to illness or vacation


Compensation and Benefits:

  • The expected compensation range for this position is between $56,900 - $ 95,300 based on a full-time schedule

  • Location, confirmed job-related skills and experience will be considered in setting actual starting salary

  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement

  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan
Qualifications

  • a BS in Business, Finance, or related fields.

  • 3-5 years Supply Chain experience, preferred experience within consumer goods industry with exposure to perishable products.

  • SAP experience preferred

  • MS Suite of tool \xe2\x80\x93 data manipulation, presentations, etc.

  • Excellent interpersonal, written and verbal communication skills

  • Ability to work in teams and comfortable in multicultural, matrix organizations, and multifunctional businesses

  • Detail Oriented

  • Strong Analytical skills

  • Works well with minimal supervision


Covid-19 vaccination may be a condition of employment dependent on role and location. For specific information, please discuss role requirements with the recruiter. EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity


If you\'d like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.


Please view our Pay Transparency Statement

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD4265336
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Arlington, TX 76011, United States
  • Education
    Not mentioned