System Owners are empowered to improve, redesign, and innovate within their systems to enhance efficiency and patient care, provided changes remain ethically sound, patient-safe, and legally compliant, and are aligned through the LSAL.
Reports To:
Location-Specific Assistant Lead (LSAL)
Purpose
The Sterilization System Owner ensures all sterilization processes operate predictably, safely, and consistently to support patient care and clinical excellence. This role oversees and ensures completion of the people, processes, and materials involved in cleaning, sterilizing, and maintaining instruments. Ownership includes maintaining clear, up-to-date documentation of workflows and protocols to support compliance, team alignment, and training.
Definition of Ownership
Ownership at Monokian Dentistry means being responsible for the outcome of a system, not personally completing every task within it. The Sterilization System Owner is expected to help simplify systems, support documentation, coordinate training when appropriate, delegate effectively, and follow up to ensure consistency. Delegation and escalation are essential components of responsible ownership.
Key Responsibilities
System Oversight
Oversee and ensure sterilization equipment, autoclaves, and instruments are properly maintained, calibrated, and ready for use according to manufacturer and Monokian standards.
Workflow Coordination
Oversee and ensure completion of sterilization workflows from instrument use through storage, confirming protocols are followed and documented.
Quality Assurance
Oversee and ensure instruments are sterilized correctly, monitored appropriately, and safely stored to minimize contamination risk.
Troubleshooting & Escalation
Identify equipment issues or supply shortages and coordinate resolution through delegation or escalation. Escalate unresolved issues to the LSAL, and when needed, coordinate through the LSAL with Equipment Maintenance or the Location-Specific Clinical Manager to prevent workflow disruption.
Inventory & Organization
Oversee and ensure sterilization supplies are stocked, organized, and properly stored to support daily operations.
System Documentation
Ensure sterilization logs, biological monitoring records, checklists, and SOPs are accurate, current, and accessible. Communicate process changes to the LSAL and team to ensure consistency.
Team Communication
Ensure clear communication with the team regarding sterilization processes, equipment status, and any changes impacting patient care or workflow.
Training & Continuous Improvement
Support cross-training once systems are simplified and documented, and contribute to continuous improvement of sterilization processes and protocols.
Key Competencies
Ownership mindset focused on outcomes and safety
Strong organizational and communication skills
Commitment to documentation and compliance clarity
Attention to detail with infection-control awareness
Ability to coordinate, delegate, and escalate appropriately
Measures of Success
Instruments and equipment are consistently sterilized and ready for use
Sterilization documentation and monitoring records are current and accessible
Minimal workflow disruption related to sterilization issues
Sterilization area remains organized, compliant, and inspection-ready
Positive feedback from doctors and team members regarding reliability and communication
Sterilization systems are documented and executable by trained team members
Collaboration Framework
Partners with the LSAL to review system performance, documentation, and escalation effectiveness
Coordinates with Equipment Maintenance and Supply Management to ensure equipment and materials are available
Communicates with assistants, doctors, and front desk staff regarding instrument status
Supports onboarding and training related to sterilization systems and documentation
Monokian Core Value Connection
Consistency:
Builds repeatable sterilization systems that function reliably every day
Caring:
Protects the health and safety of patients and the team
Craftsmanship:
Maintains high standards in instrument preparation and equipment handling
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Control:
Owns outcomes through clear systems, documentation, and escalation
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