Job Description

This position is located in the city of

San Bruno.

Under the supervision of the Team Manager in the Vocational Rehabilitation Employment Division/Specialized Services Division, the Staff Services Analyst Service Coordinator (SC) provides a range of analytical support in planning, arranging, coordinating, and monitoring vocational rehabilitation services. This may include services for DOR Student Services (DOR SS) for Potentially Eligible (PE) students and eligible students with disabilities, ages 16 through 21, to help them achieve employment, live independently, and integrate fully into their communities. The SC works collaboratively with program units and supervisors across the district to support these goals.

The Golden Gate Silicon Valley District is responsible for the service delivery of the Federal Title I Vocational Rehabilitation Services Program, which assists eligible individuals, including PE and eligible students with disabilities, in achieving their employment goals. This is accomplished by providing DOR SS, as well as training, assistive technology, supported employment, customized employment, and job placement support. District staff also conduct eligibility determinations, prioritize services for applicants, and offer direct post-employment services to individuals who secure
employment through DOR services.



Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.



"Multiple vacancies may exist."
You will find additional information about the job in the

Duty Statement

.


Working Conditions

Telework:Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.
Minimum Requirements


You will find the Minimum Requirements in the Class Specification.STAFF SERVICES ANALYST

Additional Documents


Job Application Package Checklist Duty Statement

Position Details

Job Code #:

JC-500605

Position #(s):

813-250-5157-960

Working Title:

Service Coordinator

Classification:

STAFF SERVICES ANALYST
$3,861.00 - $4,839.00 A
Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
$4,181.00 - $5,233.00 B
Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
$5,014.00 - $6,276.00 C
Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

San Mateo County

Telework:

Hybrid

Job Type:

Permanent, Full Time
Department Information


If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

Join us in our San Bruno location which is within walking distance of Bayhill Shopping Center and a variety of restaurants and shops in San Bruno. Enjoy a great work environment with a decorative outdoor common area, facilities that are monitored by security, a parking lot with electric vehicle charging stations, and recently renovated interiors. If you strive to make a difference, we invite you to seek a career with DOR!


DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:We believe in the talent and potential of individuals with disabilities. We invest in the future through creativity, ingenuity, and innovation. We ensure our decisions and actions are informed by interested individuals and groups. We pursue excellence through continuous improvement. We preserve the public's trust through compassionate and responsible provision of services.


VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission
Department Website: http://www.dor.ca.gov


Special Requirements


If mailing in an application, include

JC# 500605

on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the

"Questions" tab of your CalCareer application template.

Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

Statement of Qualifications:

A Statement of Qualifications (SOQ) must be submitted with your application. A SOQ is a narrative description of how your training, experience, and education qualifies you for the position. The SOQ must be 12-point Arial font, single-spaced, with one-inch margins and no more than 1 page. Writing that exceeds this page limit will not be scored.





Include the title, "Statement of Qualifications" at the top of the first page.



The SOQ should provide specific details and examples that clearly demonstrate your qualifications. SOQs will be evaluated based on the content and writing ability, using standardized rating criteria. Competitive applicants will be invited to attend an interview. Applicants who do not submit a completed SOQ will not be considered. All information in the Statement is subject to verification.


Please write your SOQ to address the following:


1. Please describe your ability to establish and maintain effective working relationships with a wide variety of consumers, departmental staff, and external partners. How will you work to develop and maintain effective relationships that enhance diversity, equity and inclusion.

Upon hire, applicant may be required to provide copies of transcripts or diploma.

Do not submit any document(s) with your social security number on it Do not submit your exam result(s) along with your application. Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed application. This page is for examination use only.

Application Instructions


Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


Final Filing Date: 12/25/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.




Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:



Department of Rehabilitation
N/A
Attn: PAS 250511 JC 500605
721 Capitol Mall
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:



Department of Rehabilitation
N/A
PAS 250511 JC 500605
721 Capitol Mall
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:


Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications -

"Please see Special Requirements for instructions."

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications


In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect; Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails; Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations; High level of organizational skills and office equipment and processes proficiency; Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio Knowledge of department's mission and goals; Experience communicating with and providing information regarding DOR services to applicants and consumers
Benefits

There are many benefits to joining our team!

We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

Pension through CALPERS Medical Benefits, including health, dental, and vision insurance Medical benefits into retirement Deferred Compensation options: 401k and 457b Leave benefit options (Vacation/Sick or Annual Leave) Group Legal Services ScholarShare (College Saving Account) Pre-Tax Parking School Loan forgiveness under the federal Public Service Loan Forgiveness Program Death Benefits Employee Assistance Program

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.


Contact Information


The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website:

http://www.dor.ca.gov

Hiring Unit Contact:

Annabel Sarabia

(650) 737-2621

Annabel.Sarabia@dor.ca.gov


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Office of Civil Rights

(916) 558-5850

Civil.Rights@dor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Equal Opportunity Employer


The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.