Job Description

I. GENERAL SUMMARY:

The Volunteer Coordinator serves as the primary contact between the organization and its volunteers. This role is responsible for recruiting, training, supervising, and retaining volunteers while ensuring their contributions align with organizational objectives. The Coordinator develops and implements comprehensive volunteer programs that maximize community engagement and support the organization's mission.

II. MINIMUM QUALIFICATIONS:

A. Education, Experience & Certifications:

High School Diploma is required; bachelors degree in related field preferred Minimum of 2 years of experience in volunteer coordination, program management, or related field Must have a valid driver's license

B. Other Qualifications:

Ability to work collaboratively with volunteers, vulnerable population, and SVDP staff Demonstrated proficiency in volunteer management software and database systems Excellent interpersonal skills with the ability to engage and motivate diverse groups of individuals Strong organizational and time management skills with attention to detail Exceptional written and verbal communication abilities Demonstrated problem-solving skills and ability to work independently Experience in event planning and coordination preferred Ability to manage multiple priorities and projects simultaneously Flexibility to adjust to changing circumstances and requirements Knowledge of volunteer management best practices and trends Respect and support of the teaching and traditions of the Catholic Church and St. Vincent de Paul.

C. Physical Demands:

Must be able to lift fifteen (15) pounds Ability to stand, walk, and sit for extended periods Manual dexterity sufficient to operate standard office equipment Visual acuity to review written materials and computer screens

D. Working Environment:

Office and community environment Flexibility in schedule for events outside of normal work hours

III. ESSENTIAL JOB DUTIES/PERFORMANCE STANDARDS:

Develop and implement strategic volunteer recruitment initiatives to meet organizational needs, including outreach programs, information sessions, and community partnerships Design and conduct comprehensive orientation and training programs for volunteers, ensuring they are well-prepared to fulfill their roles effectively Establish and maintain positive relationships with volunteers, staff, and community partners Establish and maintain a volunteer database management system to track volunteer information, hours, skills, and contributions Create and distribute volunteer schedules, ensuring appropriate coverage for all organizational activities and events, conveying information clearly and effectively Serve as the primary point of contact for volunteers, addressing inquiries, concerns, and providing ongoing support inspiring and guiding volunteers toward achieving organizational goals Develop and implement volunteer recognition programs to acknowledge contributions and enhance retention Collaborate with department leaders to identify volunteer opportunities and match volunteers with appropriate assignments based on skills and interests Evaluate volunteer program effectiveness through data analysis, feedback collection, and regular assessments Prepare and present periodic reports on volunteer activities, impact metrics, and program outcomes Ensure compliance with organizational policies, procedures, and applicable legal requirements related to volunteer management Manage volunteer-related budgets and resources efficiently Represent the organization at community events to promote volunteer opportunities Ensure that all volunteers are accurately entered into CRM (DonorPerfect) * Maintain confidentiality obligations of proprietary company information, including but not limited to volunteer information, financial data, strategic plans and client information