Job Description

Paladin Consulting is currently hiring a Sr. Global Jira Administrator/SME to join our team working remotely.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Sr. Global Jira Administrator/SME
Work Location: Remote
Duration: 6 month contract

& Responsibilities :

• Helps client to understand ownership of administration for jira including and how to manage set of duties.
• Currently there are two different teams in the client\'s JIRA instance. Helping client to understand how to manage the instance itself, what should they know now to help avoid future problems
• If there are integration abilities between jira \xe2\x80\x93 servicenow, confluence, ADO, other tooling the client owns is a major plus.

Skills & Qualifications :

• Jira project management
• Ability to not only help setup the jira instance, but also able to explain verbally the steps they are taking to client\'s project team.
• Ability to help the client train and learn the differences in global administration and project admin.

• Jira service management, does and don\'ts, and utilization utilize it

• Ticketing, internally how do we interact with teams and their service requests. The client wants to start from scratch and have the contractor selected to select the model and explain/show it to them.
• Document both decisions made by themselves, but also helping to own documentation the client forms as a team surrounding jira and governance.

For more information or to view other opportunities, visit us at

Paladin Consulting is an EEOC employer.

Paladin Consulting