Job Description

Company Description

EVERSANA INTOUCH\xe2\x84\xa2 is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.

We get fired up when people talk about getting-and staying-healthy. That\'s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one\'s health more achievable, connecting patients and physicians with the information and tools they need.

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can\'t, helping drive commercialization success.

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.



WHAT DOES A SR. ENTERPRISE MARKETING TECHNOLOGY CONSULTANT DO?

The Enterprise Marketing Cloud Sr. Technology Consultant role has both internal and external areas of responsibility.

As a client-facing role within Intouch B2D, an enterprise marketing technology consultant works in conjunction with account teams, across Intouch Group affiliates, to forge relationships with enterprise-level centers of excellence and marketing information technology teams within our client organizations. The immersion with client organization affords a deep understanding of environment (cultural and technological), goals and opportunities such that strategic roadmaps and execution plans are tailor-made for the best-in-class adoption of marketing cloud technologies in support of marketing initiatives across the client\'s commercial brands at an enterprise level.

Ultimately, this role is instrumental in elevating Intouch B2D and all of Intouch Group to a position which offers greater influence on both current and future commercial brand and technology strategies involving the leveraging and implementation of marketing cloud technologies and services.

As an internally facing role within Intouch Group, this role works closely across affiliate account teams and subject matter experts to recommend and implement best practices and solutions which demonstrate Intouch\'s excellence in leading the effective usage of marketing cloud technologies to drive integrated multichannel marketing experiences. And, in effect, drive business growth through measurable KPIs.

In addition, the Enterprise Marketing Cloud Sr. Technology Consultant plays an important role in managing and maturing partner relationships with Marketing Cloud vendors. As such, they are highly involved in building out a formal practice under the following pillars:

Sales - Works to identify new licensing and services opportunities for both existing and new clients and registers potential opportunities with the vendor. Establishes and maintains relationships with vendor sales team and represents the agency at vendor sales conferences. Acts as a liaison between vendor sales team and the client during the procurement process. Architects solutions which leverage partner marketing cloud technologies to address client opportunities.

Marketing - Works with the Intouch B2D\'s marketing and sales coordinator to produce internal and external thought leadership specific to marketing technologies in the Pharmaceutical industry. This includes a regular cadence of whitepapers, points-of-view, video spotlights, case studies, speaking opportunities, articles and blog posts that are shared through vendor and agency PR channels and industry events.

Enablement - Secures training for the organization to educate internal teams on multichannel marketing cloud technologies, working towards certification in the vendor\'s offerings. This includes classroom formal training, online self-paced training, in-person technology immersion sessions, lunch-and-learn sessions and facilitating vendor-produced webinars. Obtains access to pre-release, beta, sandboxes and new product versions for the development of proof-of-concepts and product demonstrations for agency and clients.

Duties

Work with account services teams, across Intouch Group affiliates to identify potential opportunities where marketing cloud services and technologies impact our client\'s marketing strategy and/or product offering

Work with internal subject matter experts to understand current and future execution capabilities and identify process improvement opportunities in regard to marketing cloud technologies and services

Lead ideation sessions with clients to craft and architect best-in-class solutions leveraging marketing cloud technologies to further enterprise support of commercial brand strategies

Prepare responses (or portions of responses) to RFPs including technology capabilities, examples of past projects, initial estimates based upon high-level functional decomposition of proposed project, etc.

Prepare and/or present material related to technology recommendations to clients

Travel to meet with clients regarding these initiatives as necessary

Provide guidance to account teams and brand stakeholders, across Intouch Group affiliates, regarding technology solutions and general timelines

Prepare and present technology solution recommendations, alternatives and implementation strategies to enterprise stakeholders

Assist with deeper research into technology implementation and execution as necessary

Work with executional teams to provide oversight and proactive leadership of technology implementations and operations to ensure client success

Identify and drive forward opportunities to further the efficacy of the client\'s martech stack in ways that are genuinely impactful to the client\'s business and goals

Qualifications

WHAT ARE WE LOOKING FOR?

Bachelor\'s Degree in computer science or equivalent education plus professional experience required

Five to six years of marketing cloud technology experience and support required

Consulting experience is desired

Hands-on sales engineering and business development experience

Experience in healthcare, pharmaceuticals, marketing and/or advertising is preferred

Extensive knowledge of either Salesforce Marketing Cloud or Adobe Experience Cloud platforms, with an aptitude for broad knowledge of the other marketing cloud solutions within the market

#INT

Additional Information

OUR CULTURAL BELIEFS

• Patient Minded I act with the patient\'s best interest in mind.
• Client Delight I own every client experience and its impact on results.
• Take Action I am empowered and hold myself accountable.
• Embrace Diversity I create an environment of awareness and respect.
• Grow Talent I own my development and invest in the development of others.
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $159,000 to $271,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.

From EVERSANA\'s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one\'s identity. All of our employees\' points of view are key to our success, and inclusion is everyone\'s responsibility.

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