Job Description

The Opportunity
Brandeis University \xe2\x80\x93 a distinguished top-tier private research university recognized for its academic excellence and leading-edge research \xe2\x80\x93 has an exciting opportunity for a talented and motivated Senior Development Coordinator.

Brandeis is dedicated to first-rate undergraduate education while making groundbreaking scientific discoveries, advancing artistic and creative expression, and tackling some of society\xe2\x80\x99s most pressing economic, human rights, and health policy issues. Brandeis offers a culture of learning and mentorship essential to a 21 st - century liberal arts education where close relationships with professors and research opportunities enable students at all levels to collaborate with faculty members and peers across the institution. Established as a nonsectarian university in 1948 by members of the American Jewish community, our visionary founders shared a commitment to social justice and to making the world a better place. Our founders\xe2\x80\x99 pioneering spirit and intellectual pursuits continue today at Brandeis \xe2\x80\x93 from helping to solve a national public health crisis through work at its Opioid Policy Research Collaborative, to the biological discoveries that, in 2017, earned two faculty members a Nobel Prize in Physiology or Medicine.

We aspire to further such important endeavors and are looking to grow our team with individuals who share our passion and commitment. In preparation for its next ambitious campaign, the Division of Institutional Advancement (IA) seeks to strengthen the bonds with the university\xe2\x80\x99s many constituencies. By working together, we will secure the financial resources necessary to continue the legacy of excellence in teaching, research, and scholarship at Brandeis.

Located nine-miles west of downtown Boston, a global hub for higher education and innovation, Brandeis University is accessible via major highways (I-90 and I-95) and the MBTA Brandeis/Roberts commuter rail stop. This position is hybrid eligible.

Position Summary

As a member of the Institutional Advancement Development team, the Senior Development Coordinator is responsible for providing high-level administrative, planning and information management support to our gift officers. Key functions of the position include pre- and post- trip planning and follow-up; drafting contact reports, donor correspondence, acknowledgement and stewardship letters and the timely sending of same; extensive database and information management procedures, such as constructing queries to pull customized donor lists, entering and managing gift officer actions, proposals, activities, facilitating maintenance of prospect records, contact information and other record updates, etc. Provide planning, logistics and scheduling support for donor campus visits and donor-hosted parlor events, which often involve creating agendas, scheduling faculty, students and staff to participate in the visit, coordinating with special events and venues, ensuring appropriate transportation and meeting space, etc.

Position requires the ability to be detail oriented, work independently, multi-task, and meet all deadlines for traveling gift officers. Must possess proactive and resourceful abilities, be extremely well organized, and professionally represent the University, demonstrating exceptional customer service, communications and interpersonal skills.

Primary Responsibilities
INFORMATION STRATEGY / DATA MANAGEMENT (25%)

• Manage all database functions on behalf of gift officers, which includes ensuring all donor information and donor-related actions and activities are entered correctly and in a timely manner.
• Generates specialized reports, queries and data exports, with an ability to manipulate complex data in Excel spreadsheets, prepare mail merges, filters, pivot tables, and organize data, etc.
• Proactively identifies opportunities and develops systems to improve efficiencies and workflows; collaborates with team members to standardize templates and processes across the department.
• Ability to analyze financial data and identify trends and patterns in giving, proactively generating recommendations to gift officers that ensure timely donor solicitation, next steps or other relevant donor actions.
• Monitors external news alerts, donor interests, and Brandeis engagement activities related to gift officers\xe2\x80\x99 top tier prospects, providing gift officers with timely insights and touchpoint opportunities with donors.
• Contributes to and maintains a resource library of information on a variety of university academic and programmatic areas to create presentation materials for donor meetings and for enclosure in donor correspondence. Stay abreast of Brandeis news that may be of interest to select donors and prospects.
• Works as a partner with the Advancement Services team to ensure effective data management workflows, and that processes and policies are followed as related to prospect management guidelines, donor records retention and maintenance, confidentiality and data security policies, etc.

TRIP PLANNING, CAMPUS VISITS AND EVENTS (25%)

• Coordinates all aspects of extensive monthly travel and donor meetings conducted by gift officers, including making travel arrangements, preparing briefing packets, conducting research on prospects, creation and distribution of itineraries, etc.
• Responsible for preparing expense reports and reconciling P-card purchases, following University policies and procedures.
• Coordinate campus visits for donors, support planning of donor-hosted parlor events, and provide on-site logistics and customer service support for meetings, programs and events.

DONOR RELATIONS AND CUSTOMER SERVICE (25%)

• Frequently communicates via telephone and email with gift officers, donors, IA colleagues and other University personnel. Interacts often with culturally diverse individuals of considerable social, economic and educational levels, including major and principal gift donors, trustees, faculty, visiting dignitaries, etc.
• Must possess diplomacy, tact and discretion in interpersonal relationships; demonstrate strong customer service skills; and represent Brandeis and IA in a professional manner at all times.
• Actively participates in coordinator meetings and employee engagement groups, supports colleagues with special projects, training and orienting new team members, supervising and training student workers, etc.

ADMINISTRATIVE SUPPORT (25%)

• Responsible for high-level administrative support with a focus on professional writing, editing and information management skills. Prepares, distributes and files correspondence and other documents. Drafts donor proposals, acknowledgement letters, stewardship reports and gift agreements on behalf of the gift officers.

Qualifications

• Minimum 3 years of relevant work experience and/or equivalent combination of education and experience, preferably in a higher education setting.
• Bachelor\xe2\x80\x99s degree preferred.
• Must demonstrate advanced skills in Microsoft Word, Excel, PowerPoint on IBM compatible systems, as well as Google Suite (Gmail, Google docs, sheets, forms, drive etc.). Must be able to quickly master specialized programs, such as the Advancement CRM database (Salesforce/Ascend), and other fundraising software tools. Must have mastery of office technology (computers, phones, fax, audio/video conferencing systems, etc.) to be able to work efficiently and troubleshoot when problems arise.
• Superior interpersonal skills and customer service orientation with an ability to successfully interact and collaborate with varied constituencies in a professional manner, exhibiting excellent written and oral communications.
• Presents a collegial, collaborative, and customer-service demeanor that positively reflects the core values and standards of the institution and demonstrates tact and diplomacy. Ability to apply good judgment, tact and discretion when dealing with highly confidential alumni, parent, student, family, donor and prospect information and personal interactions with same.
• Must be a detail-oriented, self-starter with an ability to work independently, prioritize work and

organize work, and manage multiple projects and priorities to meet sometimes aggressive timelines and challenging deadlines. * Exhibits excellent written and oral communication skills that promote academic and business professionalism and convey information clearly and concisely.

• Adheres to University and departmental business policies and procedures.
• Excellent organizational skills with high attention to detail and follow-up.
• Self-motivated with an ability to work both independently and collaboratively.

Commitment to Diversity, Equity, and Inclusion

\xe2\x80\x9cBrandeis is a community rooted in purpose, guided by enduring values, and determined to lead. Come add your talents and your voice to this vibrant and distinctive community.\xe2\x80\x9d
Ron Liebowitz, President of Brandeis University

Diversity, equity and inclusion aren\'t just important values at Brandeis today \xe2\x80\x94 they are rooted in our identity as an institution. They serve as a regular reminder for self-reflection, and a continuous call to grow. Founded as a model of ethnic and religious pluralism, Brandeis University welcomes students, faculty, and staff of every nationality, religion, and orientation. Social justice is central to the mission of Brandeis, which endeavors to foster a just and inclusive campus culture that embraces the diversity of our larger society. Brandeis embodies the American heritage of cultural diversity, equal access to opportunity and freedom of expression. Read more online about our Mission and Diversity Statements.

Submit Your Candidacy

To learn more, visit the Division of Institutional Advancement and our Alumni,

To apply, please visit our career website and submit your cover letter and resume via the Brandeis University Human Resources online portal.

Closing Statement

Brandeis University is committed to providing its students, faculty and staff with an environment conducive to learning and working and where all people are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, ethnicity, caste, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or Massachusetts law.

Brandeis University