Job Description

The Opportunity

Delaware North Gaming is hiring full-time and part-time Servers to join our team at Southland Casino in West Memphis, Arkansas. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.

Please note this is a tipped position, the hourly minimum pay listed doesn t include any potential tipped earnings.

Minimum pay rate: $10.00 / hour
Information on our comprehensive benefits package can be found at .

We care about our team member s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests\' needs throughout their visit.
• Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed.
• Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
• Prepare and deliver the check to guests at the table, accept and process the payment.
• Collaborate with other restaurant servers and kitchen and bar staff.
• Perform opening, closing, cleaning, and side work duties, as assigned.
• Ensure all equipment and workspaces are clean, sanitized, organized, and working properly.

Qualifications

• Experience in cash handling and credit card processing is required.
• At least one year s experience as a server in a high-volume environment is preferred.
• Previous experience with a point-of-sale system in a service or hospitality environment preferred.
• 1 year experienced with alcohol knowledge, able to work weekends Friday, Saturday, & Sunday.

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions.
• Ability to maneuver between tables and around corners.
• Ability to lift, balance and move large food trays, weighing up to 35 pounds.
• Visual acuity and hearing sufficient to take orders and prepare checks.
• Ability to lift up to 35 pounds for set-up, service, and clean-up.
• Ability to stand or walk for the entire length of shift; may include walking up and down stairs.

Who We Are

Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Delaware North