Job Description

Overview

We are seeking a dedicated and enthusiastic Spa Specialist to join our team. The ideal candidate will possess a passion for customer service and an understanding of spa products and services. This role involves providing exceptional service to clients, performing product demonstrations, and contributing to a positive spa environment. The Spa Specialist will also assist with retail sales, merchandising, and maintaining inventory levels.

Responsibilities

Deliver outstanding customer service by greeting clients warmly and addressing their needs effectively. Conduct product demonstrations to educate clients about spa offerings and benefits. Assist in upselling products and services to enhance the client experience and drive sales. Maintain cleanliness and organization of the spa area, ensuring all products are well-stocked and displayed attractively. Handle cash transactions accurately, including cashiering duties and cash handling procedures. Supervise junior staff members, providing guidance and support as needed. Utilize POS systems for processing transactions and managing inventory efficiently. Engage in effective communication with clients, demonstrating strong phone etiquette during appointment scheduling or inquiries. Apply basic math skills for retail math calculations related to sales and inventory management.

Skills

Proven experience in customer service with a strong focus on client satisfaction. Retail sales experience with a track record of upselling products effectively. Familiarity with merchandising techniques to enhance product visibility. Basic math skills for handling transactions and inventory calculations. Proficiency in cash handling procedures to ensure accuracy in financial transactions. Strong communication skills, both verbal and written, with the ability to engage clients positively. Supervising experience is preferred for overseeing team members effectively. Bilingual abilities are a plus, enhancing communication with a diverse clientele. Experience in grocery store environments or similar retail settings is advantageous. Join us as a Spa Specialist where you can make a difference in our clients' lives while growing your career in a vibrant spa atmosphere!
Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: No less than 20 per week

Benefits:

Employee discount Flexible schedule
Work Location: In person