Job Description

Schlessinger MD & LovelySkin Spa (LovelyGroup)

On-site | Omaha, Nebraska

$20/hour (dependent on experience)

Full-time, Non-Exempt | Saturdays required

About the Role

As a Spa Desk Coordinator, you are the first friendly face and voice our spa guests encounter--and the tone-setter for their entire experience. From the first phone call to checkout, you help create a warm, calm, and welcoming environment for our patients, guests, and esthetician team.

If you love great service, enjoy staying organized, and take pride in making people feel genuinely cared for, this could be a wonderful fit.

Schlessinger MD and LovelySkin Spa--part of the LovelyGroup--are consistently rated "Best in Omaha" because of our people. We're one of the busiest dermatology and medical spa practices in the region, but we never compromise on patient experience. You'll be joining a team that supports one another and truly enjoys caring for our guests.



What You'll Do

Be a positive, attentive presence at the spa front desk, setting the tone for an exceptional guest experience Schedule spa appointments using a multi-line phone system, take messages, and complete reminder and confirmation calls Open and close the spa, ring up guests, answer phones, and host patients throughout their visit Prepare for each day by printing schedules, pulling files, and maintaining electronic records Keep the front desk and work area clean, organized, and welcoming Communicate professionally and consistently with guests, estheticians, providers, billing teams, and leadership Jump in where needed to support the team and help minimize wait times Perform other duties as assigned

We're Looking for Someone Who Has:

1-2 years of customer service experience (reception or front desk experience preferred) Excellent phone presence and communication skills Strong attention to detail and the ability to multitask A team-focused mindset and a willingness to help wherever needed A warm, friendly demeanor and a genuine love of helping others

Why You'll Love Working at LovelyGroup

Medical, dental, and vision insurance available on the 1st of the month after you start Dual retirement savings: generous 401(k) with match and profit-sharing plan Competitive wages and annual bonus opportunities Hassle-free paid time off plus 8 paid holidays each year Generous employee discounts on all products and services Scrubs provided

About LovelyGroup

The LovelyGroup includes LovelySkin.com, Schlessinger MD, the Advanced Skin Research Center, the LovelySkin Retail Store and Day Spa, and Olive and Delmar. Together, we're united by one mission: to help everyone feel confident in their skin.

We celebrate differences, support one another, and believe that diversity and inclusion make our workplace--and our care--stronger. LovelyGroup is proud to be an equal opportunity employer.