Job Description

Location:

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
:

Omni Hotels & Resorts is seeking a

Spa Concierge

for the beautiful Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
Responsibilities:
Perform all guest activities in cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction. Schedule all spa services (via telephone and in person) in an efficient and timely manner. Promote and sell all spa services and listen to the needs of each guest. Be fluent and knowledgeable about spa services, prices, facilities and other Resort activities. Confirm all guest appointments via phone or in person within allocated time given. Oversee a guest's visit to the Spa. Specific tasks may include giving tours of the spa, answering questions, and escorting the guest to the specific areas. Always help maintain the locker rooms Perform other tasks as assigned by a supervisor or manager. Promote Spa, Hotel and Club affiliates and services. Responsible for all visual merchandising, including unpacking, folding, hanging and displaying merchandise according to quality standards and placing in the appropriate location by the beginning of the next day. Assist with physical inventory when needed.

Qualifications:
Prior Spa and retail experience is preferred. Prior experience in a customer-oriented atmosphere, preferably in a hospitality field, required. Customer service experience is highly preferred. Experience with Resort Suite preferred. Must be proficient with Microsoft Office. Must be able to communicate effectively in a professional business environment. Must have the ability to stand for 7 hours per day. Ability to lift, carry, push, pull 30 lbs. Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement



If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com