Job Description

Unlock Your Leadership Potential: Become Our On-Site Practice Administrator at Lifespan Counseling Omaha

Are you a driven professional who's been yearning for a leadership role--one where your strategic vision and operational expertise can finally shine?

Have you felt underutilized in past positions, stuck in the shadows while knowing you're capable of guiding a dynamic team toward excellence?

If you're ready to step up, take ownership of a larger scope, and make a meaningful impact in a thriving mental health practice, this is your sign!

At Lifespan Counseling Omaha, we're seeking an On-Site Practice Administrator who's aligned with our mission of resilience, accountability, and excellence in care.

Join us as the pivotal force driving our daily operations, empowering our administrative and clinical teams, fostering a culture of professionalism and growth, and acting on behalf of executive leadership.

Why This Role is Your Next Step Up

If you are approachable and objective as a leader, good at encouraging boundaries and team camaraderie at the same time, enjoy working on purposeful systems and initiatives, you would fit in well! If you are mission -focused, you'll thrive in our fast paced mental health outpatient clinic that serves the state through two Omaha -based clinics and an expanding remote telehealth team.

You embody our company values if you are self responsible, a lifelong learner, enjoy thinking ahead and streamlining workflows. Your day will involve ensuring efficiency in a fast-paced environment. If you've been waiting for a position that rewards your readiness for greater responsibility, and serves a mission of transforming lives through top tier mental health care - this is it.

What You'll Achieve in This Role

Lead and Inspire the Administrative Team
Take charge of our administrative team and workflows, patient access management, from performance coaching to workflow optimization. Monitor caseloads and capacity, as well as train and fill in vacancies for the front desk operations. Training on high level professionalism through modeling and creating systems for patients to onboard and get care. Resolve issues with patient care coordination in mind.

You'll assess processes for accuracy and efficiency, implementing innovative solutions that elevate our operations and reduce bottlenecks--proving your ability to handle a larger team with confidence.

Office Readiness
General office duties to ensure the buildings are running well and prepared for each day.

Drive Recruitment, Onboarding, and Talent Development
Coordinate with HR and our marketing team to recruit top talent for our clinical, administrative, and revenue teams. Lead and manage recruitment efforts, collaborating with HR and Clinical leadership on seamless onboarding. Assist with the entire employee life cycle, and learn what makes the ideal Lifespan employee. Your HR savvy will ensure we build a high-caliber team aligned with our goals, giving you the platform to shape the future of our practice.

Oversee Multiple Sites, Vendor, Logistics, and Supply Management
Flexibility to travel between our two company sites (Elkhorn and Omaha.) Handle vendor management, facility logistics, and supply inventory like a pro, ensuring everything runs smoothly and cost-effectively. Your strategic oversight will keep our Omaha sites humming, freeing clinicians to focus on what they do best.

Embody and Cultivate Our Culture
As the on-site embodiment of our values, you'll promote a resilient, accountable environment--organizing team-building assessments and activities that spark camaraderie and solid work ethic. You'll be the executive team's trusted advisor, providing insights on morale, compliance, and opportunities, all while modeling the leadership you've already proven you can deliver.

Champion Compliance and Efficiency
Leverage your knowledge of clinician and scheduling management, HR best practices and regulations (e.g., HIPAA) to conduct audits, resolve issues, and support emergency planning. Assist across teams to manage KPI tracking with Operations and manage clinician productivity. Your role will be central to our success, helping support everyone in achieving expectations for their team - and the clients we serve.

Who We're Looking For: Would You Thrive at Lifespan?

Experience and Education
A Bachelor's degree or Master's in Healthcare Administration, Business, HR, or related field, with 2+ years proven in office management and/or leadership--must be in healthcare or mental health-- this is a non negotiable.

HR certification is a plus, but not required.

Skills That Set You Apart:
Exceptional organizational prowess, problem-solving, and communication skills. You're HR-knowledgeable, boundary-savvy, and ready to lead with integrity--fostering team spirit and a great place to work. Proficiency in tools like task management systems (Asana, Monday, Trello, Notion), EHR systems, budgeting, and vendor management is required. High level of skill using Excel, Word, Google Systems, email, chat and other technology is required.

Your Leadership Profile: You've felt the frustration of being underutilized and are eager for a role with real responsibility. You balance warmth and discernment. You're aligned with our culture: resilient, accountable, and committed to excellence. If you're prepared to guide a larger team and make decisions that matter, you're the leader we've been waiting for.

Compensation & Benefits

- Competitive salary based on experience, with performance incentives tied to operational wins.

- Comprehensive benefits: Health, dental, vision insurance; 401k, professional development; Paid Time Off.

- Ongoing leadership training and mentorship opportunities, internal and external. A pathway to growth in a supportive, values-driven practice where your contributions drive real change.

Reporting and Collaboration

- Reports to: CEO/Chief Clinical Officer, COO, & Director of Operations

- Supervises: Administrative team and Clinical Team

- Collaborates with: HR Representative, clinicians, executive leaders, clinical supervisors, patients, referral sources, etc.

Ready to Lead? Apply Today!

If this role ignites your passion for leadership and you're excited to take on greater responsibility at Lifespan Counseling Omaha, submit your resume, cover letter, and references to CEO Laura Kinney, laura@lifespanco.com

We're an equal opportunity employer committed to diversity and building a team of empowered leaders like you.

Job Type: Full-time

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance
Education:

Bachelor's (Preferred, Not Required)
Experience:

Office management: 2 years (Required)
Location:

Omaha, NE 68114 (Required)

Shift availability:

Day Shift (Required)
Work Location: In person

Pay: $49,850.00 - $52,150.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance
Application Question(s):

Have you lead a healthcare site before? How many years of healthcare management do you have? This position is for in person work. Are you seeking a hybrid or remote position at this time?
Ability to Commute:

Omaha, NE 68114 (Required)
Work Location: In person