Job Description

We are seeking an experienced and highly organized

Office Coordinator

to support daily operations in a fast-paced service-based fireplace, grill and outdoor kitchen showroom.

This role is ideal for someone who has previously worked in a

construction, trades, or contractor office

and understands taking service orders, scheduling, managing work orders, and supporting field teams while delivering excellent customer service. The ideal candidate enjoys multitasking, takes pride in organization, and is eager to learn all aspects of our business and product offerings--while helping create a positive experience for both customers and coworkers.

Key Responsibilities

Greet and assist customers by phone and in person, providing a friendly and professional first impression Schedule and coordinate onsite evaluations, deliveries, installations, and service appointments Manage appointment setting, confirmations, daily scheduling, and communication with customers regarding updates or delays Prepare and process daily work orders and follow up with customers as needed Prepare administrative documents including work orders, invoices, installation detail forms, sales orders, and standard company forms Maintain a clean, organized, and professional showroom environment, including product displays, signage, backroom, and restrooms Serve as backup support to showroom staff and maintain working knowledge of products and services Perform general office duties such as filing, data entry, and basic inventory tracking Open and close the showroom on assigned days

Qualifications & Skills

Strong attention to detail with the ability to multitask and prioritize effectively Excellent interpersonal and communication skills; a true "people person" Strong work ethic with a desire to exceed expectations

2+ years of administrative experience in a construction, trades, or contractor office

Proficient in

Microsoft Word and Excel

Excellent communication skills and confidence working with customers

QuickBooks experience is a plus

, but not required Willingness to learn company systems, processes, and product offerings
Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

Employee discount Paid time off
Application Question(s):

Do you understand that this position requires Saturday availability; the schedule is Tuesday thru Saturday? How many years of QuickBooks experience do you have? What is your salary request - DO NOT LEAVE BLANK?
Experience:

Construction Office: 1 year (Preferred) Microsoft Office: 1 year (Required) Administrative : 2 years (Preferred)
Work Location: In person