Answer service calls and schedule appointments
Provide administrative support to our service department
Prepare, review, and process warranty claims
Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
Stay up to date with all factory recalls, announcements, and procedures
Service Receptionist Benefits:
Paid holidays, vacation, & sick days
Automatic 3% company contribution to 401k
Health, life, dental, and vision insurance plans
Fun and casual work place
Exciting company Christmas party
Great and committed supporting staff
Appreciation for a job well done
& More
Service Receptionist Requirements:
At least two years of experience in a similar position and knowledge of automotive parts and service preferred
Can work in a fast-paced and challenging environment handling multiple projects
Must have excellent administrative, organizational, and communication skills
Valid Driver's License
Must be willing to submit a background check prior to employment
Apply to our Service Receptionist position today!
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