Job Description

As a Service Advisor / Writer with Thrasher Motorsports LLC , you are the person that our customers look to when they need help with their vehicle or equipment. You are the person that our customers see every time they make an investment into their vehicle or equipment, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle or equipment and ensuring their satisfaction after the repair. Responsibilities include, but are not limited to:

• Greet every customer that enters our facility with hospitality and respect

• Present the best solution to properly repair our customer\xe2\x80\x99s vehicle in a way that is easy for them to understand

• Manage the store\xe2\x80\x99s workflow in an effective and efficient manner

• Consistently and effectively sell our services without jeopardizing honesty and integrity

• Maintain a positive attitude and team atmosphere at all times

• Communicate on the phone in a clear professional manner

• Build long-term relationships between the store, yourself and the customer

• Directs, coordinates, and participates in performing customer service activities

• Ensure that all repairs are performed to proper specifications.

• Work together as a team and assist other employees as needed.

• Other duties as assigned.

Qualifications Qualifications:

• Current driver\xe2\x80\x99s licenses

• Driving record acceptable to our current insurance carrier

• Proficiency in Windows based computer software and automotive store applications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday \xe2\x80\x93 Friday, 8am \xe2\x80\x93 4:30pm

• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)

• Occasionally lifting and carrying objects over 50 lbs.

• Keeping a brisk work pace in a high-volume environment

Job Type: Full-time Pay: $15.00 - $20.00 per hour Expected hours: 40 per week Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• No weekends

Shift:

• 8 hour shift
• Day shift

Work Location: In person