Job Description

Navy Lodge Guest Service Representative Flex
Job Number: 2300019O

Primary Location : United States-California-Moffett Field
Organization : Moffett Field
Pay Range : $18.61 Plus DOE


Join us as our next Guest Services Representative here in Mountain View, CA at the Navy Lodge Moffett Field.

Why the Navy Lodge and Navy Exchange Service Command (NEXCOM) ?
While some may serve overseas for our country, we hold down the fort \xe2\x80\x93 we serve the men and women who wear the flag \xe2\x80\x93 America\xe2\x80\x99s strength, America\xe2\x80\x99s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Lodge Moffett in Mountain View, CA , no two days will look the same.

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  You can expect an unforgettable, dynamic, and competitive work environment.
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  We are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.

This is where YOU fit in: Moffett Field Navy Lodge is in need of a Guest Services Representative to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer \xe2\x80\x93 our Military patrons and their families.
So, what does a typical day look like? What does it take to succeed?

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  Provide excellent customer service to our valued and honored guests.
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  Issues room keys, operating telephone switchboard, utilizes computerized Property Management Systems.
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  Communicates with Navy Lodge personnel and chain of command.
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  Reconciles daily transactions of all accounts.
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  Follows all local safety regulations. Informs supervisor of hazardous conditions.
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  Responsible for lobby appearance including, cleaning, mopping, dusting, and organization of assigned work areas.
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  Responsible for the set-up, breakdown and clean-up of the complimentary \xe2\x80\x9cself-service\xe2\x80\x9d breakfast bar and other events in the lobby area.
  

The Qualifiers:

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  1 year of general office clerical experience and progressive responsible experience.
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    May substituted one half year of academic study above the high school level for 6 months of experience.
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  Must possess the knowledge and skills necessary to perform job duties.
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  Must pass a pre-employment criminal background check.
  

GENERAL EXPERIENCE: One (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE: One (1) year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college, university, or junior college, above the high school level, may be substituted on the basis of one-half academic year of study for 6 months of experience.


Schedule : Flexible (0 - 19.5 hours)
Unposting Date : Apr 14, 2023, 10:59:00 PM