Job Description

Description:

Do you want to help transform the auto industry? Come let Baxter Auto show you just how Remarkable you can be!

At Honda of Olathe, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Baxter teammate, you are part of a growing company that strives for an inclusive culture: which is why we need you! We value individuals who:

• Make it matter through being a caring team member.
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

At Honda of Olathe we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you\'ll agree that YOU BELONG AT BAXTER!

Your Purpose as a Service Advisor:

• Greet and assist guests, answer phone calls, and assist with setting appointments.
• Help identify a mechanical problem by asking investigative questions or by performing a visual inspection and/or road test.
• Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs.
• Prepare a repair order showing time, cost and labor estimates for service.
• Write a brief description of the customer\'s concern on the repair order to help the technician locate the problem.
• Explain the work performed and the repair order charges to the customer.
• Resolve customer concerns in an effective manner.
• Other duties as assigned by Management.

Requirements:

Basic Qualifications:

• At least 18 years of age and a valid driver\'s license
• Customer service experience preferred

Additional Qualifications:

• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Your Well-Being:

• Competitive Pay
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Flexible Work Schedule
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year\'s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Honda of Olathe

Honda of Olathe, part of Baxter Auto Group, has been a cornerstone of the local community and a leading Honda dealer in the Kansas City area for more than 35 years. The team has achieved one of Honda\'s most prestigious awards, the President\'s Award, for four years in a row (2018 \xe2\x80\x93 2021). In addition, the team was just recognized by Reputation.com in its annual Automotive Reputation Report as a top 20 dealership in the United States and the top-ranking Honda dealership in the entire nation.

Baxter Auto Group

Baxter Auto Group is one of the nation\'s leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; and Colorado Springs, Colorado. The company operates 19 dealerships and represents nine of the nation\'s top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, Mercedes-Benz, and Infiniti.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants\' successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We\'re committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodations for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) 365-3165, option #1 to request an accommodation.

PI222814088

Honda Olathe