Job Description

Microsoft AI Monetization is a customer-first organization dedicated to building the next generation of AI-powered products that serve our customers' business goals. Our Design, Research & Content team is a creative community on a mission to create and deliver holistic experiences for Advertisers, Publishers, Sellers and Consumers. By leveraging our deep understanding of the user and our business acumen, we are driving the future of advertising and monetization in the era of AI. Our diverse team works collaboratively to develop products and ideas which impact billions of customers worldwide.



We're a friendly, diverse and fast-moving creative team, supporting one another to do the best work of our lives. We are always looking to break new ground with an unshakeable dedication to the user. We are proud of what we build, and how we build it. We prioritize quality, meaningful innovation and polish, and always root our decisions in research and evidence. We ship regularly, so your work will have real and immediate impact.



We're on the lookout for a talented and passionate

Senior UX Researcher

to help us set the path for our next generation of AI-powered experiences focused on Monetization. For this role we're looking for someone who can move between exploratory, generative research to rapid evaluations of prototyped ideas. Someone who works across organizational roles to uncover the unspoken questions and beliefs and answers them with precision, detail, and durability. Someone who always puts people first and centers their needs, problems, goals, and aspirations for the team. Someone who is energized by direct, tangible product impact. A solid mixed methods researcher comfortable in interviews and with deep data analysis. If this sounds like you, please apply!

Our core values will guide work:

Quality. We only deliver category-defining products that delight with their ease of use, guaranteed reliability, and beautiful, coherent design. Simplicity. We don't overcomplicate. Less is more, always. Safety and Security. The highest standards of security, safety and responsibility are non-negotiable across all our business areas. Evaluation. We pay close attention to signals and aren't afraid to change course when data and our experience tells us to. We are also careful with our metrics, focusing on delivering long-term sustainable value (rather than short-term KPIs). Kindness. Kindness is at the heart of our org and how we conduct ourselves. We care for, and support and respect one another, beginning again and learning every day. Beyond the specifics of this role and this team, you will be, first and foremost, part of Microsoft's mission to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Are you ready to help us create the future?

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

This is a hybrid position, 4x a week onsite in Mountain View, CA or Redmond, WA only.

Responsibilities
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Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world. Drive product strategy through rigorous programs of multi-stage research executed to the highest standards. Balance rigor with scrappiness and the ability to push with a fast-moving team. Drive cross-team collaborations among all disciplines from early product stages to final implementations. Guide teams in creative new directions and help set ambitious goals that stand out from the crowd. Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research (e.g. mindsets, methodologies). Lead research on highly visible products or set of business initiatives with notable risk and complexity. Regularly influence at the highest levels of organizations. Elevate the research craft of the team. Embody our culture and values.

Qualifications

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Required Qualifications:

Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience + OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
+ OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
+ OR equivalent experience.
High level research skills across methods, qualitative and quantitative (i.e. a Mixed Methods researcher).

Preferred Qualifications:

5+ years' experience working in UX research or a related field. Excellent communication and presentation / storytelling skills, with the ability to energize and activate teams. Demonstrated championing of fundamentals of user experience, including accessibility and inclusive design. Experience with commonly used research tools.


UX Research IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.



Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay




Microsoft will accept applications for the role until October 25th, 2025.

#MicrosoftAI #MAI #MAIMonetization #Monetization #UXR
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.