Job Description

Primary location: Lancaster, Pennsylvania
Relocation offered: No
Employment status: Full-Time
Travel: 10%
Non-compete: No

The estimated base salary range for this role is $136,660 to $205,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong\'s future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company. By joining us, you\'ll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe.
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other\'s strengths and allow for different work styles to build engagement and satisfaction to deliver results.

As the Senior Manager, Business Solutions for Armstrong World Industries (AWI) based at our campus headquarters in Lancaster, PA, you will be responsible for identifying, examining, delivering, cultivating, and communicating business process needs and potential information technology (IT) solutions across all business units.

As both a relationship manager who aligns IT solutions to business priorities and a trusted delivery process advisor, you will play an integral role in building the IT brand within all levels of the organization and will be accountable for supervising up to 4 team leads and between 5-20 individual contributors.

What you\'ll be doing

• Delivering guidance, insight, and supervision over $5-$25 million of direct and indirect budget spending
• Maintaining global business process and IT knowledge to anticipate and deliver IT solutions for emerging business opportunities
• Supervising up to 4 team leads and between 5 and 20 individual contributors
• Identifying and cultivating potential IT investments to meet our strategic and process needs

• Anticipating changes in business strategy and demanding patterns to proactively review and adjust solutions
• Managing project scope and issues to ensure successful project implementations and delivery
• Utilizing business risk and return evaluation to organizing, prioritize, and balance resources for a portfolio of potential IT projects
• Creating and delivering against an annual operating plan to develop, enhance, and maintain IT solutions
• Balancing business unit and IT strategic plans against ongoing IT operations, priorities, and resources

• Communicating portfolio and project status with executives, functional leaders, business process owners, and IT managers across all levels of the organization
• Developing and maintaining process metrics to demonstrate maximum returns for our IT portfolio
• Tracking KPIs to ensure ongoing improvements in service delivery
• Budgeting, tracking, and allocating IT service costs to align with strategic goals
• Improving cost transparency for business stakeholders

• Ensuring linkage of IT Services to industry-comparable cost statistics
• Monitoring benchmarking to ensure that services meet or exceed best-in-class economic standards
• Partnering with business process owners to maximize the benefits of delivered solutions
• Developing plans to leverage existing global IT investments wherever possible

Qualifications

• Bachelor\'s degree in Computer Science, Engineering, or a related discipline
• 10+ years of expertise in supporting large complex SAP configurations, implementations, solutions architecting, integrations, and deployments
• 5+ years of recent experience as a manager or team leader in the information technology space

• Strong technical grasp of SAP and SAP HANA (Preferred) across discrete and process manufacturing environments
• SD/MM/PP/WM/VC experience (Preferred)

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we\'re here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It\'s an exciting, rewarding business to be in, and we\'re committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.

We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

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Armstrong World Industries