Job Description

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You\xe2\x80\x99ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary Responsible for empowering our users with a rich feature set, high availability, and stellar performance levels to pursue their missions. Activities include planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Builds new environments for development and production needs. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.



The Repair and Support team is passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we\xe2\x80\x99re seeking an experienced SRE to deliver insights from massive-scale data in real time. Specifically, we\xe2\x80\x99re searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction.

Objectives of this role

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.
• Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases.
• Trains junior Software Development Engineers on internally developed software applications.
• Oversees the researching, writing and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports.
• Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers.
• Assists in tracking and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements.
• Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty.
• Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Must Have Skills:

• Kafka
• Zookeeper
• Docker
• Kubernetes

Nice to Have Skills:

• Python 3.x
• Prometheus
• Grafana

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Get results and growth!
• Respect and promote inclusion & diversity.
• Do what\'s right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor\'s Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Salary:

Pay Range: $124,648.68 - $186,973.01

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That\xe2\x80\x99s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality \xe2\x80\x93 to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details.

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