Job Description

Join a team recognized for leadership, innovation and diversity

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn\xe2\x80\x99t just about developing cool things. That\xe2\x80\x99s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?
Guide and coordinate the operational aspects of ongoing Customer & Product Support projects. You will lead coordinating efforts between project management and planning, project team, and line management. You will advise on projects, order management and process flow improvements. You will coordinate America\xe2\x80\x99s aftermarket efforts to meet productivity, quality, and customers satisfaction goals and objectives.
Key Responsibilities
Develop and deploy strategic projects to drive working capital improvements around order management holds and invoice dispute prevention
Develop and lead customer experience improvement projects
Lead cross functional project management efforts to improve customer experience
Perform date analytics (SAP and SFDC) to enable business decisions to improve operational efficiency and improve customer experience YOU MUST HAVE
Bachelor\'s degree
2+ years of experience in ISC, C&PS or Engineering experience WE VALUE
Business process optimization
Data Analytics
Order Management experience
A mastery of and/or recognized expert in (specific customer service domain)
Excellent team and communication skills
Being completely self-motivated
An ability to influence diverse groups
An ability to exercise independent judgment
(Global / Multi-regional) experience

Additional Information

• JOB ID: HRD195446
• Category: Customer Experience
• Location: 1944 E Sky Harbor Circle,Phoenix,Arizona,85034,United States
• Exempt
• Must be a US Person or able to obtain export Authorization.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.