Job Description

Tulsa Zoo Management, Inc.

Your

Role:

Security Officer

Your Manager:

Security Supervisor

Your Pay Structure

(FLSA Status): Part-time, hourly/nonexempt

Safety Sensitive:

This is a safety-sensitive position. Regardless of whether you are a medical marijuana licensee, you must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work.

The Zoo

Tulsa Zoo Management, Inc. (TZMI) is a nonprofit organization driven by our mission of Connecting, Caring, Advocating for Wildlife, People, and Wild Places. From trumpeting elephants to squawking parrots, each member of our team is integral to the success of the Zoo as Green Country's largest paid daily attraction. At Tulsa Zoo, the IDEA is a zoo for all. We are committed to fostering an inclusive workplace where everyone feels valued and respected. Apply today for your opportunity to join our dynamic group of passionate individuals who bring the zoo to life each day, 365 days per year, caring for animals, interacting with guests, educating the public, and managing the Zoo's grounds, operations, and facilities.

A Few of Your Many Benefits

Free family-level Tulsa Zoo membership 401k Unlimited virtual visits with a mental health therapist at no cost to you Food, beverage, and retail discounts on zoo grounds

Your Job

Security Officer maintains a safe and secure environment for zoo guests, staff, and animals by patrolling and monitoring Tulsa Zoo grounds, striving to give the highest level of care and guest service in every interaction.

Your Essential Responsibilities

If you disclose different abilities, reasonable accommodations will be made to enable you to perform the essential duties and responsibilities of this position.
Perform security patrols of designated areas on foot or in vehicle. Act as first responder in the case of zoo accidents, incidents, and emergencies, performing basic first aid. Watch for irregular or unusual conditions that may create security concerns or safety hazards. Call emergency fire or medical services when necessary, coordinating the location of their entrance on zoo grounds. Warn violators of rule infractions, including but not limited to smoking, carrying forbidden articles, and accessing unauthorized areas. Permit authorized persons to enter property and monitor entrances and exits. Investigate and prepare reports on accidents, incidents, and suspicious activities. Assist customers, employees, and visitors in a courteous and professional manner. Operate vehicles and equipment to provide security for zoo. Manage dangerous situations to assure the safety and protection of zoo property and personnel, occasionally including physical confrontation when necessary. Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner. Demonstrate and adhere to TZMI's workplace values. Know and follow zoo policies and procedures, including emergency protocols. Attend and participate in staff meetings and assigned training sessions. Other duties as assigned.

Supervisory Responsibilities

This position has no direct reports.
What We Expect

Required Qualifications, Education and/or Experience

High school diploma or general education degree (GED); at least two years of security, military or law enforcement experience and/or training; or equivalent combination of education and experience Must be 18 years or older, possess a valid driver's license, and be insurable on TZMI's insurance carrier Must be able to work weekends, evenings, and holidays Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; communicate effectively before groups of customers, employees of TZMI, and the general public Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals Ability to use Office 365 and popular internet browsers

What You can Expect

Our Values

We are enthusiastically

committed

to be part of the Tulsa Zoo community. We will all

work together

as one Zoo Team to support the Zoo's mission. We will

value and appreciate

everyone and create

a safe, understanding, and welcoming

environment for all. We will all be

accountable

for achieving excellence. We will

earn the trust

of one another, acting honestly and treating each other with

respect

.

Physical Demands and Work Environment

Moving about - frequently*
Sitting - occasionally*
Standing - frequently*
Reaching with hands and arms - frequently*
Stooping, kneeling, crouching, and/or crawling - rarely*
Exchange of in-person, phone, radio, or digital communication - constantly*
Carrying or lifting up to 50 pounds - rarely*
Pushing and/or pulling up to 50 pounds - rarely*
Exposure to outdoor weather conditions - constantly*
Exposure to high noise levels- occasionally*
Climbing and/or balancing - rarely*
Gripping, pinching, writing, and other hand movements - constantly*