Job Description

Would you like to see the impact of your work on the real world? Is hands-on world class engineering and problem-solving part of your passion? Welcome to WBA Tech.

We are a team of technologists, under our visionary CEO Rosalind Brewer, working to transform health care through innovations that make quality care more accessible, affordable, easier to use, efficient, and patient-focused. Through the user of technology, we are pioneering a new approach to total health that puts people at the center of everything we do. You will be part of a team that will build the future of a healthcare platform that connects customers with doctors\xe2\x80\x99 offices, hospitals, care centers, pharmacies, insurers and payors. Working for WBA Tech is rewarding because your efforts will make a true difference to customers and patients across the communities we serve in the U.S.

You will be involved in algorithm design, data structure at petabyte scale, imaging and speech processing, artificial intelligence and robotics, infrastructure and network designs at a massive scale.

We look for leaders and individual contributors in front end designers, backend Java programmers, Linux engineers, network engineers, software and algorithm designers (remember the big O notation?), AI implementers, image processing engineers, database designers (SQL and NoSQL), messaging engineers and security engineers with knowledge at protocol level.

WBA is #18 on the Fortune 500 list and our company purpose is more joyful lives through better health.

Job Summary

In this role, the Security Engineering Manager will manage a team responsible for developing and implementing Global Identity and Access Management Systems for WBA.

You will effectively collaborate with other members of the team, customers and/or stakeholders to align work efforts, develop/execute tactical plans that enable successful business and technical outcomes.

This role will develop and lead a team of deep identity engineering experts executing on a large and dynamic identity systems. You will be expected to actively collaborate across IT and business areas within area of specified responsibility to ensure effective results of designated initiatives are achieved as well as ensure accurate accounting of and appropriate deployment of resources.

Open to multiple locations Deerfield, IL, or Chicago, IL or Bellevue, WA

Job Responsibilities

• Manages the daily operational activities that develop and implement tactical plans for multiple components/processes for a specified area within IT.
• Develops protocols to support established standards.
• Oversees team(s) assigned to projects and may manage implementations. Ensures resources are accurately allocated in line with tactical plans and appropriately accounted for at all times.
• Performs as subject matter advisor and may serve as point of escalation and become actively involved, as required, to meet schedules and resolve problems highly complex in nature.
• Manages issues proactively, including timely resolution and the identification of remediation opportunities. Identifies and resolve systemic issues to prevent them from repeating.
• Develops, maintains, and enhances an excellent working relationship with the vendor company. In addition, develops thorough relationships at senior levels with vendor and Walgreens\xe2\x80\x99 leadership.
• Develops, maintains, and enhances excellent working relationship with assigned partners and proactively ensures deepening of vendor relationships between partner and Walgreens.
• Manages the vendor relationship including determining in scope and out of scope work, working through any interpretation of contract terms and monitoring/reviewing SLA adherence.
• Performs deep dive research on missed SLAs Partners with the vendor to drive continuous improvement resulting in improved service and/or lower cost.
• Reviews and approves any request prioritizations. Ensures delivery against agreed upon SLAs and overall service delivery of operational activities.
• Understands short and long-term goals and objectives and recommend technical solutions and services.
• Maintains organization\'s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Develops and proposes options with pros/cons and risk and works with stakeholders to finalize the best solution that meets business needs.
• Establishes credibility with partners while managing expectations. Ensures frequent, continuous, and effective communications with team members, within IT, and with stakeholders to set expectations and negotiate priorities appropriately, via both formal and informal channels / mechanisms.
• May develop budget for functional area. Manages budget to plan. May be accountable for area budget and delivering against business goals/objectives.
• Participates in and contributes to the development of technical/business approaches and/or the recommendation of current system enhancements.
• Understand the underlying technologies and applications utilized within specified area of responsibility to direct how to design, develop, test, and implement priority technology requirements.
• Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes.
• Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. May develop partnerships (and relationships) with internal and external stakeholders to meet business needs.
• Allocates available resources to meet operating objectives.
• Develops and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive organization.

Walgreens