Job Description

The Opportunity

Delaware North Parks and Resorts is hiring a seasonal Restaurant Manager to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Restaurant Manager, you will be responsible for the coordination, supervision, and execution of all restaurant functions while ensuring excellent guest service at all times.

Room and board is included for the season.

Minimum - Anticipated Maximum Salary: $49000 - $64900 / year

The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at .

At Delaware North, we care about our team member s personal and professional journeys. These are just some of the benefits we offer:

• Health, dental, and vision insurance
• 401(k) with company match
• Performance bonuses
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Some locations may implement a vaccination requirement in the future if required by federal, state, or local law. Responsibilities

• Oversee daily shift responsibilities of all employees (floor service, side-work, sanitation, receiving, invoices and time cards) and ensure actions are up to company quality, sanitary, and legal standards.
• Work with Executive Chef for on-site events.
• Schedule staff hours and assign tasks for service and kitchen staff members.
• Help train, develop, motivate staff and monitor their performance while keeping an open communication for corrections needed.
• Maintain positive guest relations and high standards of service at all times.
• Have a comprehensive knowledge of all restaurant organization and menu information.
• Maintain and strictly abide by state sanitation, health regulations, and company policies.
• Solve all customer concerns and complaints in a timely and professional manner.
• Assist with administrative tasks as needed, including ordering and inventory.

Qualifications

• Minimum of 2 years\' experience in a managerial position in a restaurant with a similar style of dining, capacity and volume.
• High school diploma or GED required.
• Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification required.
• Strong financial and computer skills; has experience working with and an understanding of P&Ls and developing and managing budgets.
• Have passion for exceptional dining experiences combined with substantial food and service knowledge.
• Possess exceptional communication skills and an ability to anticipate guest and employee needs.
• Maintain a professional and polished appearance and demeanor in high-volume situations.
• Ability to navigate and utilize Microsoft Office Suite programs including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems.
• Valid driver\'s license is required.

Who We Are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It s a great place to hike, camp, bike, fish, take photographs or go canoeing.

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Delaware North