Job Description

Description:

Probo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. With locations that span across the US, Canada, the UK and parts of Europe, we've made it our mission to increase access to healthcare services for patients worldwide. We believe that it starts with reducing healthcare costs and empowering medical professionals to make smarter decisions for their healthcare business. As employees of Probo Medical, we focus on building quality relationships with customers, by empowering our teams to solve problems together and creating long-lasting relationships with our customers. If you have a passion for healthcare and share our common goal to help increase patient access to affordable, high-quality products and services, we encourage you to apply!


This position is responsible the repair and service on endoscopes (flexible and/or rigid) as well as the reservice of items that have failed in the field.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform the repair of endoscopes in accordance with company and OEM procedures and work instructions (Level 1 technician can perform the following repairs: Basic operating principles of endoscope, inspection and evaluation, dissemble and reassemble scope, remove fluid, repair and replacement of air/water nozzle, air/water channel, clear auxiliary water port, o'ring replacement at air/water separator, repair and replacement of video switch, bending sheath, adjust angulation, resurface/reseal objective lens, replacement of universal cord, suction channel, biopsy channel and c-cover. Adherence to established manufacturing and material control policies and procedures in compliance with ISO quality standards. Assist in the modification of detailed work instructions for the manufacturing, assembly and test of endoscope practices. Assist in the diagnosis and service of repaired endoscopes that have failed in the field. Comply with ISO quality standards including capturing assigned data for analysis and reporting to the customer and suppliers. Documents and maintain accurate records of all evaluations, repairs, adjustments, calibrations, etc. performed on all equipment. Adheres to the Company's Standard Operating Procedures, Quality Management System procedures, and all safety policies and procedures. Assist other areas of the service operations on and as needed basis

Primary job responsibilities are those which an employee must be able to perform with or without accommodation. The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Probo Medical reserves the right to revise the job description as well as require that other duties be performed as needed.


Requirements:

Required Education and Experience:

Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies with minimal guidance Attention to Detail, Thoroughness, Organization, Hand-Eye Coordination Ability to interpret schematics, prints, illustrated parts, diagrams and technical manuals.

Preferred Education and Experience:

High School Diploma or equivalent required or its equivalent in electronics or equivalent medical device training is preferred. Previous experience in the repair of endoscopes Previous experience working in environment subject to ISO 13485: 2016 Medical Devices

TRAVEL REQUIREMENTS

The position requires little or no travel (less than 10% of the time).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Monitor the typical field safety and environmental conditions within the designated facility and report deficient conditions if needed in accordance with the PROBO Safety Manual.

The physical and mental requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Use of both hands and fingers with dexterity. * Must be able to lift 20lbs of equipment.