Sales Support Representative
New Berlin, WI, US, United States
Job Description
POSITION SUMMARY
The Sales Support Representative supports our Account Management and New Business Development representatives. This very customer-centric role requires high accuracy, attention to detail, impeccable verbal and written skills, the ability to resolve customer issues creatively, and the ability to learn/adapt in a fast-paced manufacturing environment.
KEY RESPONSIBILITIES
Accurate order entry and fulfillment Quote potential customers via phone and email Effective customer follow-ups and closing deals Handle issues with in-progress orders creatively and efficiently by coordinating with internal departments Daily communication with the Account Manager regarding accounts at risk or new trends/opportunities Act as the primary contact for key accounts and during the Account Manager's absence Deliver industry-leading service and resolve issues completely in every interaction Achieve and exceed set key KPIs
This list of responsibilities is not all inclusive and is subject to expansion to encompass additional duties and responsibilities as determined by management as needed.
QUALIFICATIONS
Multi-task and learn quickly in a fast-paced manufacturing environment Exhibit exceptional communication skills both verbal and written Knowledge of key-use programs including: + Microsoft office
+ Salesforce (preferred)
+ Adobe InDesign (experience a plus)
+ SAGE (experience a plus)
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Job Detail
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Job IdJD6530630
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNew Berlin, WI, US, United States
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EducationNot mentioned