Job Description

Company Background

At Harbor Lights, we're not just running a resort--we're creating the moments people remember.
From our marina on Warwick Cove to our golf course, pool, waterfront events, and year-round dining experiences, every corner of our property is designed to bring people together in a way that feels warm, welcoming, and distinctly Harbor Lights.

Now part of the Waterside Group family, Harbor Lights is proud to contribute to a growing portfolio of properties known for exceptional hospitality and meaningful guest experiences. Across the greater organization, teams operate in multiple states and serve thousands of guests each year- but here on our own shoreline, we focus on the personal touches that make this place feel like home for boaters, golfers, members, locals, and visitors alike.

Our team is made up of passionate, hard-working individuals from all backgrounds -people who care deeply about community, teamwork, and elevating the everyday. Whether it's hosting a wedding by the water, welcoming slip holders for the season, supporting our golf leagues, or bringing our signature events to life, we show up with purpose and heart.

Job Summary

Harbor Lights is seeking an experienced, high-energy

Sales & Events Manager

to drive event sales, nurture client relationships, and ensure the seamless execution of weddings, banquets, private events, and all experiences across our marina, golf, restaurant, and waterfront venues.

The ideal candidate thrives in a fast-paced environment, communicates with clarity and confidence, and brings a polished yet personable approach to hospitality. Strong organizational, negotiation, and relationship-building skills are essential, along with the ability to think creatively and collaboratively. A background in hospitality, catering, sales, marketing, or event management is strongly preferred.

Key Responsibilities

Sales & Business Development

Identify and pursue new business opportunities for weddings, social celebrations, corporate functions, and special events. Develop and implement sales and marketing strategies to increase bookings across all Harbor Lights offerings (private events, memberships, restaurant promotions, golf, marina slips/services). Conduct compelling site tours that showcase Harbor Lights' unique venues and amenities. Prepare and present detailed proposals aligned with client needs and property standards. Negotiate pricing and terms to maximize revenue while ensuring client satisfaction. Demonstrate strong selling skills through proactive phone and email communication and the implementation of leadership call-coaching feedback. Maintain organized tracking of leads, sales activities, and client interactions. Collaborate with the Harbor Lights team to develop attractive property and community offerings that enhance guest engagement and strengthen brand presence.

Client & Relationship Management

Build and nurture strong client relationships, delivering a personalized and elevated experience throughout the sales and planning process. Utilize HubSpot, TripleSeat, and other CRM tools to manage communication, forecasting, and follow-up. Address and resolve client concerns professionally and promptly, escalating issues when necessary. Drive incremental revenue through strategic and thoughtful upselling.

Event Planning & Execution

Oversee the end-to-end detailing and coordination of weddings, banquets, corporate events, fundraisers, and other property activations. Manage all event components including final counts, menus, bar packages, entertainment, rentals, layouts/charts, staffing needs, and special requests. Accurately interpret client vision and ensure seamless communication with the Food & Beverage team and other department leaders. Partner with the F&B team to detail internal and external events and support pre-event preparation. Ensure flawless event execution through hands-on involvement, organization, communication, and follow-through.

Marketing & Brand Visibility

Contribute to social media planning, content creation, and community engagement to enhance the Harbor Lights brand. Attend networking events, trade shows, and industry functions to generate leads and expand business pipelines. Support community partnerships and promotional initiatives that increase exposure and drive revenue.

Team Collaboration

Maintain strong, positive working relationships with all Harbor Lights departments and vendors. Communicate clearly and consistently with F&B, golf, marina, and operations teams to ensure alignment and efficient execution.

Other Duties

Perform additional responsibilities as assigned to support the success of the Sales Team and Harbor Lights.

Skills

Exceptional communication and negotiation skills with confidence in closing deals. Proven ability to upsell services and increase revenue streams. Experience in event execution and/or event planning across various formats (preferred). Strong customer service orientation with a focus on guest satisfaction. Superior time-management skills; able to handle multiple events and deadlines simultaneously. Experience in logistics coordination and vendor relations. Ability to manage costs effectively while maintaining Harbor Lights' quality standards. Marketing experience or a hospitality background highly desirable. Familiarity with contracts, catering, guest services, and fundraising activities is a plus. Proactive, professional, and passionate about creating memorable experiences while driving sales growth.

Education, Work Experience Requirements & Competencies

Bachelor's degree in Business, Hospitality Management, Marketing, or related field. Proven track record with

3-5 years of experience in wedding sales and event management within the hospitality industry

. Demonstrated success in driving revenue growth and increasing customer satisfaction. Strong communication, negotiation, and organizational skills. Ability to work effectively in a fast-paced environment. Strong attention to detail with the ability to manage multiple projects simultaneously. Proficient in Microsoft Office and CRM software. Ability to work flexible hours, including evenings, weekends, and holidays as needed.
This role is ideal for a proactive professional passionate about creating memorable events and experiences while driving sales growth within a vibrant organization committed to excellence in hospitality and event management.

Job Type: Full-time

Pay: $52,000.00 - $110,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance
Experience:

marketing: 1 year (Preferred) Banquet: 1 year (Preferred) Sales: 2 years (Required) Event planning: 2 years (Required)
Work Location: In person