Job Description

Benefits:

Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development

Employment Details

Sales & Customer Service Representative

The Employee shall be employed by Prestige Auto Appearance as a sales representative, responsible for selling vehicle surface protection packages such as window tint, paint protection films, ceramic coatings, wheel repairs, paint less dent removal and to automotive customers.



The Sales & Customer Services Representative will be responsible for driving sales and ensuring high levels of customer satisfaction through excellent sales service. The successful candidate will be well-versed in PAA''s product offerings and capable of advising customers based on their needs and preferences.

Key Responsibilities

Present, promote, and sell products/services using solid arguments to existing and prospective customers Establish, develop, and maintain positive business and customer relationships Reach out to customer leads through cold calling Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents 75 outbound calls per day

Required Qualifications

Proven work experience as a Sales Representative Excellent knowledge of Google Suites (Docs, Sheets, Gmail, Keep, etc) Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships Familiarity with virtual phone system such as Ring Central Highly motivated and target driven with a proven track record in sales Excellent selling, communication, and negotiation skills Prioritizing, time management, and organizational skills Ability to create and deliver presentations tailored to the customers needs Relationship management skills and openness to feedback

Job Responsibilities

Following a strategic sales cycle to create, convert and retain customers Actively sell PAA's products to customers through inbound and outbound sales calls, emails, and in-person visits. Provide exceptional customer service by addressing inquiries, complaints, and issues in a timely and professional manner. Assist customers with product selection and provide recommendations based on their needs. Follow up with customers to ensure satisfaction with products and services and identify opportunities for additional sales. Maintain accurate records of all customer interactions and sales activities in our CRM system. Collaborate with the sales and marketing team to identify new target markets and opportunities for growth. Keep up-to-date with industry trends and product knowledge to maintain a competitive edge. Communicate and record project information accurately and efficiently with the installation team for smooth and successful outcomes. * Set the tone of the environment, ensuring that the space is in mint condition, music is on and the candle is lit.