General Summary
The primary responsibilities of the Sales Associate position are to maintain outstanding customer service,
generate sales, merchandise products, own assigned departments, and support the store management
team
LOOKING FOR PART-TIME or FULL-TIME
Must be willing to work evenings and rotating weekends.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:

• Provide a positive representation of Ace.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously, and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional, and safe work environment.
• Assist with receiving, checking in, and stocking merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Assist Department Specialists, i.e. price changes, and special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow-up.
• Communicate any merchandising, cost control, or sales idea to General Manager.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements

Mathematical Skills
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or
diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.

Working EVENINGS AND WEEKENDS ARE REQUIRED.

Experience
Formal retail experience preferred.
.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the associate is regularly required to walk; use hands to handle, or feel objects, tools, or controls, and talk and hear. The employee frequently is required to climb ladders and stand and reach with hands and arms. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.

Benefits: Discounts, Paid Maternity/Paternity Leave*, and Bonuses.
Fulltime Employees: PTO, Health Insurance, IRA, Life Insurance, paid holidays off and more. See HR for details

Background checks will be conducted

MUST WORK EVENENDS AND EVENING.