Return Specialist ????
Carteret, NJ, US, United States
Job Description
Responsibilities????
Oversee the daily processing of returns, verifying the accuracy of return reasons.
Make informed decisions to either process returns or arrange redelivery based on specific cases, in coordination with the customer service team.
Track and compile return issue distribution, collecting data on exceptions and optimizing return reason categories to improve efficiency.
Manage the shelving of returned items in the YunTu system, and coordinate with the team to ensure timely return shipments once a certain quantity of Temu returns is accumulated.
Monitor the status of processed returns to avoid any potential penalties, ensuring complete oversight of all return outcomes.
Collaborate with cross-functional teams to address any return-related issues, support process improvements, and implement best practices.
Requirements??
Previous experience in a warehouse or shipping and receiving role is essential
Proficiency with Warehouse Management Systems (WMS) is a significant advantage.
Chinese is required
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Relocation assistance Vision insurance
Work Location: In person
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Job Detail
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Job IdJD5921959
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:20.0 25.0 USD
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Employment StatusPermanent
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Job LocationCarteret, NJ, US, United States
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EducationNot mentioned