Smoke N Puff is seeking a friendly, reliable, and professional Store Representative to provide excellent customer service and support daily store operations. The ideal candidate has
great communication skills
, a positive attitude, and the ability to work well with customers and team members.
Key Responsibilities
Greet customers and provide knowledgeable assistance with tobacco, vape, glass, and accessory products
Communicate clearly and professionally with customers to answer questions and recommend products
Operate point-of-sale (POS) system accurately, including cash and card transactions
Maintain a clean, organized, and well-stocked sales floor
Verify customer age and comply with all state and federal regulations
Receive, stock, and organize merchandise and inventory
Handle customer concerns, returns, and exchanges professionally
Follow store policies, safety procedures, and loss-prevention guidelines
Assist with opening and closing duties as scheduled
Qualifications
Must be
21 years of age or older
Background check required
(no serious criminal record)
Strong
communication and customer service skills
Previous retail or customer service experience preferred
Knowledge of vape, tobacco, or smoke shop products is a plus (training provided)
Dependable, punctual, and professional
Ability to handle cash accurately
Ability to stand for long periods and lift light to moderate merchandise
Work Environment
Retail smoke shop setting
Fast-paced, customer-focused environment
Flexible scheduling, including evenings and weekends