Registration And Scheduling Supervisor
Lincoln, NE 68506, United States
Job Description
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Nebraska Pulmonary Specialties is currently looking for a Clinical Support Supervisor that will serve as the supervisor for registration and scheduling staff, addressing both personnel and departmental needs. Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Serves as the supervisor in the department for all questions related to tasks, policy or procedure.
- Contacts management team if problem is beyond scope of position, gathering assistance, feedback, and support from management when needed to resolve questions or disputes amongst team.
- Leads a Clinical Support (Registration & Scheduling) team meeting to discuss process changes, process questions, patient scenario questions, etc. Takes outstanding questions to management team for answers as needed.
- Serves as primary trainer for both Registration and Scheduling positions for incoming new employees. Orients new employees to position, team, and office.
- Continues to train current employees, providing alternate, more efficient ways to perform their daily functions. Seeks suggestions from employees before offering a solution; challenge employees to begin thinking in alternate ways to positively resolve a problem.
- Delegates & assigns tasks to the department lead based on appropriateness, volume and need.
- Monitors job descriptions for employees, updates as needed.
- Generates Performance appraisals and delivers to employees on an annual basis.
- Responsible for candidate selection, interviewing and hiring for Department staff.
- Entering Calendar templates to the EMR with each new Master Schedule.
- Blocks & opens Provider templates as needed & requested, according to changing schedules, and communicates to Scheduling for appropriate rescheduling.
- Oversees waitlist calendars and ensures these are addressed and appointments made in an appropriate timeframe, scheduling may be delegated to department leads.
- Enters blocks for additional meetings or events as needed, coordinating with Administrator and/or nursing team as appropriate.
- Master schedule \xe2\x80\x93 maintains, updates and communicates changes to all staff as needed. Updates Aprima templates based on changes to the Master Schedule.
- All other duties, as assigned.
- Knowledge of common safety hazards and precautions to maintain a safe work environment.
- Ability to react calmly in emergencies.
- Strong communication skills both written and oral.
- Contribute to a team.
- Ability to operating a computer and basic computer software (Microsoft office suite).
- High school diploma or equivalent, required.
- Associates Degree or higher, preferred.
- 2 years medical office experience preferred.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Monday to Friday
- Health insurance
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Job Detail
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Job IdJD4251841
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLincoln, NE 68506, United States
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EducationNot mentioned