Smile Mas Dental is a growing, multi-location private dental group committed to excellence in patient care, community impact, and continuous improvement. We currently operate two locations in Henderson and Las Vegas (approximately 15 minutes apart) and are expanding rapidly. Our culture emphasizes accountability, kindness, innovation, and the belief that dentistry can be both meaningful and fun.
Position Overview
We are seeking a highly organized, proactive
Regional Operations Manager (Director of Operations)
to oversee day-to-day and strategic operations across both locations. This individual will partner directly with the owner to bring vision to execution -- creating systems, setting measurable goals, tracking KPIs, and holding teams accountable for results.
The ideal candidate is a
self-starter who thrives in leadership, project management, and system creation
, with strong business acumen and a background in dental or healthcare operations.
Key Responsibilities
Oversee and optimize daily operations of both dental offices (approx. 15 minutes apart)
Set and monitor
KPIs
and
performance goals
for each department (front office, clinical, hygiene, treatment coordination, etc.)
Develop and implement
standard operating procedures (SOPs)
to streamline efficiency and ensure consistency
Collaborate with the owner to understand vision and desired outcomes, then
execute independently with accountability
Lead marketing and community engagement initiatives; partner on creative branding and outreach campaigns
Assist with
business expansion
efforts including scouting new locations, vendor negotiations, and growth strategy planning
Provide leadership, mentorship, and structure for office managers and team members
Conduct performance reviews, assist with hiring decisions, and drive a culture of continuous improvement
Monitor financial performance, analyze metrics, and present progress reports to ownership
Support patient experience initiatives and ensure operational alignment with brand values
Qualifications
Bachelor's degree
in Business, Psychology, Healthcare Administration, Finance, or related field (preferred)
5+ years of dental, medical, or multi-site management experience
preferred
Proven experience
creating and implementing systems and KPIs
Exceptional leadership, organizational, and communication skills
Ability to manage multiple projects, delegate effectively, and maintain accountability
Comfort using dental practice management and analytics software (Open Dental, Dental Intelligence, Flex Dental, etc.)
Strong marketing and community relations instincts are a plus
Compensation & Benefits
Competitive salary (commensurate with experience)
Performance-based bonuses tied to collections, KPIs, and growth metrics
Health and dental benefits
Paid time off and holidays
Career growth opportunities as the company expands
Schedule
Full-time, Monday-Friday. Weekends as needed.
Travel between both offices as needed (15-minute commute)
How to Apply
Submit your resume and a brief cover letter outlining why you'd be a great fit for this leadership role at
Smile Mas Dental
.
Job Type: Full-time
Projected Total Compensation: $75,000.00 - $120,000.00 per year
Benefits:
Employee discount
Health insurance
Health savings account
Paid time off
Work Location: In person
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