Job Description

Job Summary

We are seeking an energetic and detail-oriented Recertification Specialist to join our team dedicated to managing Multifamily Tax Exemptions (MFTE) and Seattle Affordable Housing Programs. In this vital role, you will ensure ongoing compliance with housing regulations by conducting thorough recertifications for residents, verifying eligibility, and maintaining accurate records. Your proactive approach will help sustain affordable housing initiatives, support residents through complex processes, and uphold program integrity. This position offers a dynamic environment where your skills in social work, property management, and regulatory compliance will make a meaningful impact on our community.

Responsibilities

Conduct comprehensive recertification interviews with residents to verify income, household composition, and eligibility according to program guidelines such as LIHTC (Low-Income Housing Tax Credit), Section 8, and local affordable housing regulations Review and analyze financial documentation, including pay stubs, tax returns, and benefit statements to ensure accurate income reporting Utilize property management software such as Yardi and OneSite to update resident files, track recertification deadlines, and generate reports Collaborate with landlords and property managers to negotiate documentation requirements or resolve discrepancies in resident information Provide exceptional customer service by guiding residents through the recertification process with clarity and empathy, addressing questions related to Fair Housing regulations and landlord-tenant law Manage crisis situations or conflicts using crisis intervention techniques and motivational interviewing strategies to de-escalate tensions and support resident stability Maintain compliance with all applicable federal, state, and local regulations related to affordable housing programs while ensuring confidentiality and data security

Experience

Proven experience in property management or social work within affordable housing settings, with familiarity in LIHTC, Section 8, or similar programs preferred Strong knowledge of landlord-tenant law, Fair Housing regulations, and Section 8 policies Demonstrated ability to negotiate effectively with residents or stakeholders while maintaining program integrity Experience handling crisis situations with professionalism using crisis management techniques and addiction counseling principles when necessary Proficiency in property management software such as Yardi or OneSite is highly desirable Excellent communication skills with the ability to conduct sensitive interviews using motivational interviewing techniques Background in social work or related fields that involve crisis intervention or social services support is a plus
Join us in making a difference by ensuring that affordable housing remains accessible, compliant, and supportive for every resident. Your dedication will help foster stable communities while advancing your career in a rewarding environment committed to excellence.

Pay: $28.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person