Job Description

Job Summary

We are seeking a dynamic and detail-oriented Affordable Recertification Specialist to join our team! In this vital role, you will be responsible for managing the recertification process for affordable housing programs, ensuring compliance with federal, state, and local regulations. Your proactive approach will help maintain the affordability and integrity of our housing portfolio while providing exceptional support to residents and property teams. This position offers an exciting opportunity to make a meaningful impact in the affordable housing industry by combining administrative expertise with a passion for community development.

Responsibilities

Coordinate and process recertification applications for residents in accordance with program guidelines such as LIHTC (Low-Income Housing Tax Credit), Section 8, and other affordable housing initiatives. Utilize property management software systems like Yardi and OneSite to accurately enter data, track recertification statuses, and generate reports. Review legal documents, lease agreements, and contracts to ensure compliance with Fair Housing regulations, landlord-tenant laws, and Section 8 requirements. Communicate effectively with residents via phone, email, or in person to gather necessary documentation, answer questions, and provide guidance throughout the recertification process. Collaborate with property management teams to coordinate inspections, resolve conflicts, and ensure timely completion of recertifications. Maintain organized filing systems for legal documents, certifications, and resident records while ensuring confidentiality and data security. Assist with property administrative tasks such as data entry, filing, and record keeping related to property maintenance or facilities management. Support upselling opportunities by informing residents about available services or program benefits that enhance their living experience. Stay current on updates to Fair Housing laws, Section 8 policies, and other regulatory changes affecting affordable housing programs. Provide excellent customer service by addressing resident concerns promptly and professionally while maintaining a positive relationship.

Skills

Strong knowledge of LIHTC programs, Section 8 housing vouchers, Landlord-Tenant law, Fair Housing regulations, and related legal frameworks. Proficiency in property management software such as Yardi, OneSite, or similar platforms; experience with CMMS (Computerized Maintenance Management System) is a plus. Demonstrated experience in real estate administration or property management roles with a focus on affordable housing or leasing processes. Excellent customer service skills combined with professional phone etiquette and conflict management abilities. Effective negotiation skills for resolving disputes or clarifying lease terms while maintaining positive resident relationships. Familiarity with contracts, legal documentation, filing procedures, data entry accuracy, and office administrative tasks. Knowledge of facilities management practices related to property maintenance coordination. Ability to handle multiple priorities efficiently while adhering to deadlines in a fast-paced environment. Strong organizational skills with attention to detail; ability to manage confidential information discreetly. Effective communication skills--both written and verbal--to liaise with residents, team members, vendors, and regulatory agencies. Join us as an Affordable Recertification Specialist if you're passionate about supporting affordable housing initiatives! Bring your administrative expertise and commitment to community service to help us uphold our mission of providing quality homes for all while advancing your career in property management!
Pay: $23.44 - $28.23 per hour

Expected hours: 20.0 per week

Work Location: Hybrid remote in Lenexa, KS 66215