Job Description

Position Title: Administrative Support

Overview

Ability to work independently and multitask in a multicultural service-oriented organization. Must have customer service experience and ability to work in a fast-paced environment while maintaining strict confidentiality. Must exemplify trustworthiness and reliability. Must be able to support customers and management in an organized and detail-oriented manner. Must have excellent office management and time management skills. Must be flexible and able to adjust quickly if needed to support the needs of the organization.

Responsibilities and Duties

Professionally greet and receive families, guests, and vendors if needed. Maintain polite and professional communication via phone, email, and in person. Perform general office tasks and administrative duties as directed. Provide administrative support to ensure efficient office operation. Answer and screen phone calls, ensure accurate dissemination of information. Anticipate the needs of others to ensure a positive, seamless experience. Maintain strict confidentiality of information. Other relevant duties as assigned.

Qualifications

High School Diploma or equivalent education required. Minimum 1 year of administrative and customer service experience Excellent written and verbal communication skills. Excellent organization, problem-solving skills, with great attention to detail. Proficient knowledge of Microsoft Office Suite and ability to learn other business-specific productivity and communication software. Graphic arts skills preferred, along with the ability to create and edit memorial tribute videos.
Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40.00 per week

Work Location: In person